Vonage extension
Author: k | 2025-04-23
Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phone Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phone
Vonage Extensions App - Vonage for Home
Active and the desired extension or forwarding phone number has been correctly entered.If forwarding calls to another Vonage Extension, confirm that the phones associated with the Extension are properly registered through Vonage. Unregistered devices may cause issues. See Device Registration for details or to confirm registration status: Sign in to the Admin Portal.Click Phone System, then Devices.Click View Registration/Provisioning Status. When forwarding calls to VBC extensions or phone numbers, check the settings for the extension as well as each phone to ensure they are correctly entered and there are no features enabled, such as Call Forwarding, Do Not Disturb, or voicemail, that may interfere with the call or cause it to be answered unexpectedly.If forwarding calls to a phone number from another service (such as a cell phone), check the settings (such as voicemail and call forwarding) for those services.Make test calls to the extension or phone number to which calls are being forwarded and ensure they ring properly when called. Did this article answer your question?
Using the WebRTC for Vonage Contact Center extension - Vonage
Device.Assign Extension to Device/PhoneLog in to the Devices tab of Admin Portal.Click on the device you want to configure; the Edit Device page opens.Go to the Primary Extension dropdown and select an extension in the list.Review and confirm that the device name, location, and emergency services location are all correct.Scroll down to the Phone Configuration section and click the Refresh button to reset the device profile URL time.Click the Save button in the upper right corner of the screen.Factory Reset the PhonePanasonic phones use Redirect to Provisioning Server (RPS) to be set up. Once your phone has been added to the Vonage system and you perform a factory reset, it contacts Panasonic before being redirected to Vonage to automatically download a profile for use with Vonage.Panasonic 600Step 1: Enable Web Access Press the Menu button.Go to Settings and then press OK.Go to Other Option and then press OK.Go to Embedded Web and then press OK.Verify ON is highlighted and then press OK. Step 2: Acquire IP Address Press the Menu button.Go to Settings and then press OK.Go to Status and then press OK.Go to IPv4 Settings and then press OK.Go to IP Address, press OK and then document the result. Step 3: Factory Reset Phone Open a web browser on a computer connected to the same network as your phone and then enter the phone's IP address in the Address bar.Sign in with the following credentials: Username admin Password adminpass or or vonage NOTE: If you cannot sign into the web interface, see Troubleshoot Issues. Once setup is complete, your password is your Vonage account number. Click the Maintenance tab and then click Reset to Defaults (on left).Click the Reset to Carrier Defaults button and then click OK. Your phone reboots several times before the factory reset completes. Once completed you are ready to make and receive calls.Panasonic 500/550 SeriesStep 1: Enable Web Access Press the MENU button.Press #534 on the handset or base.Verify that On is highlighted and then press SAVE. Or Press the MENU button.Navigate to IP service and then press SELECT.Scroll to Network setting and then pressWebRTC for Vonage Contact Center extension - Vonage Contact
Or through email. You must contact Vonage by phone at 1-732-944-0000. Change My Calling Plan Sign in to your Online Account and select Change Plan from the Summary tab. Compare Calling Plans If your current calling plan is not providing you with benefits you need, review our list of available calling plans to consider your other choices. Relocate & Keep Service Whether you are moving across town, across the country, or overseas, there is no need to cancel your Vonage service. You can keep your Vonage account active, take your adapter with you, and link your mobile number to make calls during your move. Go to Move with Vonage for the details. Trouble Using Service Whether you have problems with no dial tone, making or receiving calls or sound (audio) issues, use our Support Tools to help you troubleshoot the issue you are experiencing. Order Vonage Service Add Calling Plan (Voice Line) You can add a second voice line to your Vonage service through your Online Account. The cost for your additional line depends on the calling plan that you choose.See Compare Calling Plans for descriptions and pricing of our various plans. Add Services Order a New Vonage Adapter You can order a new adapter when you add an additional phone line.If you need to replace a defective Vonage adapter, Chat or Call us for assistance at 1-732-444-0000 Sign Up for New Service You can sign up for Vonage service online 24/7.For details on our residential calling plans to call. Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phone Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phoneVonage Extensions for Android - Download
Panasonic Phone Setup Updated: 11/20/2023 3:30 PM Panasonic phones purchased from Vonage Business during signup are already added to the account but are not assigned to a specific extension. Super Users / Account Administrators can click here for an interactive guide to complete the setup or see Assign Extension to Device/Phone below.IMPORTANT: A Factory Reset is required if the phone was used with a prior service provider.See Preferred Phones for compatible models.Add a Device/Phone to Your AccountBefore you set up your phone, it must be added to your account if purchased through a third party. Add Device/Phone to Account Devices purchased from Vonage are already added to the account, but not set up or assigned to any specific extension. See the next section, Assign Extension to Device/Phone, to complete the setup. Devices added to the account can either be: Left unassigned for future use or as a shared device dedicated to hoteling/used by multiple users at separate timesAssigned to a specific user’s extension to make or receive calls. Add Devices to Account that Were Purchased from a Third Party Follow the steps below or click here for an interactive guide to walk you through adding the device to your account. You will be prompted to log in if you are not already logged in to your account. Log in to the Devices tab of Admin Portal.Click the Add Device button and complete the fields: Enter the Device Name. Select the Location of the new device (if you have multiple locations).Select the Emergency Services Location. (Specify the physical address of the device to ensure emergency personnel are dispatched to the correct location.)Select the Make of the new device. Select the Model of the new device (optional). Enter the MAC Address (should be 12 hexadecimal digits (0-9,A-F)). Click the Save button in the upper right corner of the screen. Now the device is ready for hoteling/hot-desking use or for assignment to a specific Extension. NOTE: After saving the new device, it appears in the table on the Devices tab. The Assignment is listed as Unassigned until an extension is set to theVonage Home Extensions on the App Store
Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service onlineAplicaci n Vonage Extensions - vonageencasa.com
Getting Started & Installation Get Internet Service To use Vonage service, you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. If you need to find an Internet Service Provider (ISP) in your area, see Get Internet Service. Install Your Vonage Adapter In addition to your Vonage equipment (adapter, power adapter and Ethernet cable), you also need a telephone, a second Ethernet cable and a telephone cable.To install your Vonage adapter, follow the step-by-step instructions in our installation video. Link a Mobile Phone to Your Service Link up to two mobile phone numbers to your Vonage service so you can make calls for the same rates as your Vonage home phone when you are on the go.If you have an iPhone or Android, download the Extensions® App to make and receive calls on the go.If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. Transfer Phone Number to Vonage Your number transfer can take up to10 business days to complete. During this time, we assign a temporary phone number so you can receive incoming calls. Just connect a phone to your installed Vonage adapter to use your service while your transfer completes.To obtain status on your number transfer or to jot down your temporary phone number, sign in to your Online Account. Use Your Online Account There is nothing you need to do to set up your Online Account. It is created when youVonage Extensions for Android - CNET Download
Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. If. Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phone
Vonage Home Extensions on the App Store
Troubleshoot Issues. Once setup is complete, your password is your Vonage account number. Click System (at top) and then click Time Adjust Settings (on left)Go to Time Server and enter pool.ntp.org in the NTP Server Address field.Go to Time Zone and make your selection.Go to Daylight Savings Time, if applicable, and make your selection.Click Save. Manually Enter Provisioning Server (Alternative Setup)Copy Provisioning Server URL from Admin PortalLog in to the Admin Portal.Navigate to the extension of the device that was just added.Select the device from the list.Go to the Phone Configuration section, click Refresh, then click Copy to copy the phone’s configuration URL to your clipboard. This is required for the next step.TGP 600Find the phone's IP Address: Press the Menu soft key.Go to System Settings > Status > IPv4 Settings > IP address.Take note of the IP address that appears on the screen. Enable Web Access: Press the Menu soft key.Go to Setting > Handset > Other Option > Embedded Web.Select On, then press the OK soft key. Configure the Phone: Enter the IP address into a web browser on a PC connected to the same network as the phone, then press Enter.Sign in with the following credentials: Username: adminPassword: adminpass or or vonage Click on the Maintenance tab from the top menu.Copy the provisioning URL from the Vonage Admin portal, paste it into the Standard File URL field, and then click Save. The phone will reboot 1-2 times before setup is complete.TGP500/550Find your phone's IP Address: Press the MENU button.Press #501 on the handset or base.Document the IP address, as this is needed for the next step. OrPress the MENU button.Navigate to IP service and then press SELECT.Go to Network setting and then press SELECT.Go to IP settings and then press SELECT.Document the IP address, as this is needed for the next step. Enable Web Access: Press the MENU button.Press #534 on the handset or base.Verify that On is highlighted and then press SAVE. OrPress the MENU button.Navigate to IP service and then press SELECT.Scroll to Network setting and then press SELECT.Scroll to Embedded web and then pressExtensions App for iPhone and Android - Vonage
Vonage API Solutions Updated: 11/20/2024 1:39 PM Vonage offers numerous API solutions; use this article to access resources, including documentation and support for your preferred API.Vonage Business Communications APIsA suite of APIs that interact with your VBC account, accessing data and features within the following areas: Reports, Call Recording, Provisioning, Telephony, and the Vonage Integration Suite (VGIS). See Vonage Business Communications APIs for details.Vonage Developer APIsA suite of subscription-based API solutions, including Messaging, Voice, Video, Identity Verification, AI, Account Management, and more. In addition, we offer Smart Number, a service that allows you to create custom workflows for your existing VBC numbers by leveraging the Vonage API platform to control the flow of your calls. The purchase of Smart Number includes usage of the Voice API. Visit the Vonage Developer Center and click Sign up for free (top right corner) to sign up for an account. Support for these APIs is available in the API Support Help Center using the following:ChatBot Click Get Help (bottom right) to open the ChatBot.Type a question or click Get In Touch inside the Bot to submit a support request with the API support team. Submit Support Request Click Submit a request (top right), then click on a topic.Fill in the required information and then click Submit. After submitting a request, you will receive an email reply from [email protected]. NOTE: Ensure you can provide your API Key (available in your developer API Portal) as you may need it for account identification.Vonage AI Studio APIsVonage AI Studio is a low-code conversation designer that empowers developers and non-developers alike to create and deploy customer engagement experiences that operate in natural language on any channel. Visit our home page to Log in, Sign up or learn more about this product. Support options are available on our FAQs page or visit Vonage API Support to submit a support request. API Integration: Authentication | Insights API | Triggering Outbound Call APIVonage Contact Center APIsVonage Contact Center APIs offer developers the ability to create APIs to use and interact with Vonage contact center data. Examples include Authentication, Agent Presence / Availability, Conversation Analyzer, Statistics, Interactions, user data, and more. Resources: Vonage Contact Center APIs Developer PortalTrying Out Vonage Contact Center APIs If you are in need of support for an existing Contact Center API, refer to the Community Hub for assistance. Did this article answer your question?. Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phone Softonic review. Vonage Extensions: A Convenient Way to Take Your Vonage Phone Anywhere. Vonage Extensions is an Android app designed to bring your Vonage phoneExtensions App for iPhone or Android - Vonage
Your calling plan includes unlimited calling to a particular location, then calls to that location from a linked mobile number are also unlimited.How do I know whether I am making calls over my carrier's network as opposed to the Vonage network?If you are concerned about placing a call over your mobile carrier's network and incurring charges, ask your mobile carrier whether they can disable international calling. That way, when you place an international call by dialing the access number and your PIN, the call is placed over the Vonage network.How is the call quality when placing a call from a linked mobile number? Is it the same as making a call using the Vonage adapter?While both calls are placed over the Vonage network, there is a difference in how the call is handled. Your Vonage adapter relies on your broadband connection. A call that is placed using your linked mobile phone is the same as any other call you make with your mobile carrier, where cellular strength and coverage can affect the quality of the call.I have a mobile plan with limited minutes. Does making a call from my linked mobile number use those minutes?If your mobile plan has limited minutes, adds roaming charges or you are unsure, check with your mobile carrier about their rates before linking your mobile phone number to your Vonage service.Can I receiving incoming calls from my home phone on my linked mobile number?Unless your Vonage service is linked with the Extensions App, incoming calls from your home phone will not ring your mobile phone. If you want to receive incoming calls from your home phone on your mobile phone, go to your Online Account and turn on our SimulRing feature.Can I make calls from my linked mobile number outside of the U.S.?No. Unless youComments
Active and the desired extension or forwarding phone number has been correctly entered.If forwarding calls to another Vonage Extension, confirm that the phones associated with the Extension are properly registered through Vonage. Unregistered devices may cause issues. See Device Registration for details or to confirm registration status: Sign in to the Admin Portal.Click Phone System, then Devices.Click View Registration/Provisioning Status. When forwarding calls to VBC extensions or phone numbers, check the settings for the extension as well as each phone to ensure they are correctly entered and there are no features enabled, such as Call Forwarding, Do Not Disturb, or voicemail, that may interfere with the call or cause it to be answered unexpectedly.If forwarding calls to a phone number from another service (such as a cell phone), check the settings (such as voicemail and call forwarding) for those services.Make test calls to the extension or phone number to which calls are being forwarded and ensure they ring properly when called. Did this article answer your question?
2025-04-11Device.Assign Extension to Device/PhoneLog in to the Devices tab of Admin Portal.Click on the device you want to configure; the Edit Device page opens.Go to the Primary Extension dropdown and select an extension in the list.Review and confirm that the device name, location, and emergency services location are all correct.Scroll down to the Phone Configuration section and click the Refresh button to reset the device profile URL time.Click the Save button in the upper right corner of the screen.Factory Reset the PhonePanasonic phones use Redirect to Provisioning Server (RPS) to be set up. Once your phone has been added to the Vonage system and you perform a factory reset, it contacts Panasonic before being redirected to Vonage to automatically download a profile for use with Vonage.Panasonic 600Step 1: Enable Web Access Press the Menu button.Go to Settings and then press OK.Go to Other Option and then press OK.Go to Embedded Web and then press OK.Verify ON is highlighted and then press OK. Step 2: Acquire IP Address Press the Menu button.Go to Settings and then press OK.Go to Status and then press OK.Go to IPv4 Settings and then press OK.Go to IP Address, press OK and then document the result. Step 3: Factory Reset Phone Open a web browser on a computer connected to the same network as your phone and then enter the phone's IP address in the Address bar.Sign in with the following credentials: Username admin Password adminpass or or vonage NOTE: If you cannot sign into the web interface, see Troubleshoot Issues. Once setup is complete, your password is your Vonage account number. Click the Maintenance tab and then click Reset to Defaults (on left).Click the Reset to Carrier Defaults button and then click OK. Your phone reboots several times before the factory reset completes. Once completed you are ready to make and receive calls.Panasonic 500/550 SeriesStep 1: Enable Web Access Press the MENU button.Press #534 on the handset or base.Verify that On is highlighted and then press SAVE. Or Press the MENU button.Navigate to IP service and then press SELECT.Scroll to Network setting and then press
2025-03-24Panasonic Phone Setup Updated: 11/20/2023 3:30 PM Panasonic phones purchased from Vonage Business during signup are already added to the account but are not assigned to a specific extension. Super Users / Account Administrators can click here for an interactive guide to complete the setup or see Assign Extension to Device/Phone below.IMPORTANT: A Factory Reset is required if the phone was used with a prior service provider.See Preferred Phones for compatible models.Add a Device/Phone to Your AccountBefore you set up your phone, it must be added to your account if purchased through a third party. Add Device/Phone to Account Devices purchased from Vonage are already added to the account, but not set up or assigned to any specific extension. See the next section, Assign Extension to Device/Phone, to complete the setup. Devices added to the account can either be: Left unassigned for future use or as a shared device dedicated to hoteling/used by multiple users at separate timesAssigned to a specific user’s extension to make or receive calls. Add Devices to Account that Were Purchased from a Third Party Follow the steps below or click here for an interactive guide to walk you through adding the device to your account. You will be prompted to log in if you are not already logged in to your account. Log in to the Devices tab of Admin Portal.Click the Add Device button and complete the fields: Enter the Device Name. Select the Location of the new device (if you have multiple locations).Select the Emergency Services Location. (Specify the physical address of the device to ensure emergency personnel are dispatched to the correct location.)Select the Make of the new device. Select the Model of the new device (optional). Enter the MAC Address (should be 12 hexadecimal digits (0-9,A-F)). Click the Save button in the upper right corner of the screen. Now the device is ready for hoteling/hot-desking use or for assignment to a specific Extension. NOTE: After saving the new device, it appears in the table on the Devices tab. The Assignment is listed as Unassigned until an extension is set to the
2025-04-12Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service online
2025-04-06Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. If
2025-03-27