Ultraviewer scam
Author: s | 2025-04-24
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Is Ultraview a scam? - Microsoft Community
(for remote working, remote support etc.. )Looking forward to hearing from you,Sincerely,the WORST!! TECH (IF YOU WANT TO CALL HIM THAT DID NOTHING BUT SHOW ME A BOGUS SCREEN, SAYING THAT ALL MY PROGRAMS HAD STOPPED. HE WAS INNCORRECT)! JUST WANTED TO CHARGE ME FOR BAD INFO.The WORST EVER!! Tech tried to tell me to look at screen and see all errors. Must have a way to put this BOGUS info up to scare me! VERY,VERY DISSAPOINTED with your company, and will contact all scam sites to let them know as well! SHAME ON YOUDate of experience: 04 February 2022I think you have confused us with some online scammer. Some scammers out there are abusing UltraViewer Free and we're working to stop them. They just call you and tell you that they're technical supporter from any company and tell you to download UltraViewer. Please double check who contacted you, the phone number and full name of the person who contacted you, and how they contacted you. Please give us more information and double check again, if it's not us, please remove this review.PLEASE add a scam call warning to your page headingsA scammer just called me claiming to be from Amazon Prime. I was told that $99 annual subscription fee was about to be deducted from my account and press 1 if I would like to cancel.They asked me to go to your page. I knew it was a scam, but wanted to see what info they had on me. Full name, phone number and address. PLEASE can you place a warning on your home page as the first thing people see when they click on your page. It then makes the scam ineffective.Date of experience: 25 January 2022Dear Sarah,We understand that some scammers are using our software and we're fighting against them, not only us but other remote desktop software also being the victim of scammer abuse too.Adding content headers to the website won't stop the scammers, the scammers can easily make another website with their own content or use other remote control software (there are many remote desktop software on the market that you can easily find, all without warning on their website header). In addition, they can also convince users to ignore the scam message by many ways, because users already believe they are from big companies. The scam message also affects normal/well-intentioned users, who make up the majority of UltraViewer users so we're getting hard when adding it. We have taken the necessary steps to make sure that the remote IDs can no longer be used for illegal purposes and we are constantly working on new methods of finding and blocking such users. Please report the IDs of the scammer to [email protected] so we can collect and block these IDs from using our software. You can get the ID of the scammer in UltraViewer's Log file. Please go to menu File > View logs to see the log file.We can assure you, we are not associated Customer support unresponsive, Contact number cannot be reached not accessibleI installed Ultraviewer and was having issues about downloading files to my students computers remotely. I sent an email to support but did not receive any reply. I tried calling their number but is it not working. I only wanted to know how I can download files to students' computer and can I send the files like 10 mins before their test and would they be notified if I sent it earlier? I wanted to send the exam at least 10 mins before the test so I can send the test to all 15 of them and they can open it all at the same time. I don't post my email on public forums, let me know to what email should I send my order number so you can assist me with my problem.Date of experience: 23 May 2022Dear sir/madam,We're really sorry for any inconvenient,Have you purchased a license yet? Due to too many questions from free users everyday, we unable answer technical questions for all free users.If you are using the licensed version, please provide us with your email or order number so that we can contact you as soon as possible and assist you with the above issue.Updated reply: If you don't want to public your email, you can give us the order number and any other information so we can easily contact you from our side. Our email to receive complaint feedback about technical service is [email protected], please don't hesitate to send us an email.Looking forward to hearing from you,Thank you & Best regards!Helping ScammersHelping ScammersThis software is used by scammers from Indian call centers. they are calling and say they are from Microsoft then downloading this software and get access to my pc and downloading more stuff to like Remote Access Tools. Please, do something against this.Date of experience: 15 March 2022Dear Mike,We're really sorry for any inconvenience caused to you,We can assure you, we are not associated with any of these instances. Almost all users are using UltraViewer for good purposes (for remote working, remote support etc..), however there are just a few scammers who are abusing our software to scam other people. We're taking further steps to block those scammers from using our software,If they are already connected to your PC for a while , please close UltraViewer by going to menu File > Exit so they get disconnected from your PC. Next, please open UltraViewer, go to menu File > View Logs to see their UltraViewer's ID. Please tell us their UltraViewer's ID so we can block them from our system. Also if you have lost money or anything, please contact the police and tell the police contact at [email protected] so we can help the police to find out the scammer.If you don't know what UltraViewer is and what it's used for, or if you don't use it for any other purposes, please remove it from your PC. It's just a remote desktop softwareScammed by Ultraviewer - Microsoft Community
Download UltraViewer 6.6.113 Date released: 24 Dec 2024 (3 months ago) Download UltraViewer 6.6.110 Date released: 27 Nov 2024 (4 months ago) Download UltraViewer 6.6.80 Date released: 02 Mar 2024 (one year ago) Download UltraViewer 6.6.68 Date released: 12 Jan 2024 (one year ago) Download UltraViewer 6.6.63 Date released: 29 Dec 2023 (one year ago) Download UltraViewer 6.6.41 Date released: 05 Jul 2023 (one year ago) Download UltraViewer 6.6.28 Date released: 10 May 2023 (one year ago) Download UltraViewer 6.6.12 Date released: 15 Jan 2023 (2 years ago) Download UltraViewer 6.6.10 Date released: 23 Dec 2022 (2 years ago) Download UltraViewer 6.6.8 Date released: 15 Dec 2022 (2 years ago) Download UltraViewer 6.6.6 Date released: 30 Nov 2022 (2 years ago) Download UltraViewer 6.5.31 Date released: 03 Sep 2022 (3 years ago) Download UltraViewer 6.5.1 Date released: 26 Dec 2021 (3 years ago) Download UltraViewer 6.4.17 Date released: 08 Oct 2021 (3 years ago) Download UltraViewer 6.4.4 Date released: 02 Jul 2021 (4 years ago) Download UltraViewer 6.3.12 Date released: 13 Jun 2021 (4 years ago) Download UltraViewer 6.3.10 Date released: 19 May 2021 (4 years ago) Download UltraViewer 6.2.98 Date released: 14 Sep 2020 (5 years ago) Download UltraViewer 6.2.97 Date released: 29 Aug 2020 (5 years ago) Download UltraViewer 6.2.96 Date released: 22 Aug 2020 (5 years ago). ultraviewer, ultraviewer download, ultraviewer scams, ultraviewer hack, ultraviewer for mac, ultraviewer vs teamviewer, ultraviewer download for mac, ultraviewer ducfabulous, ultraviewerDad fell for Ultraviewer scam : r/Scams - Reddit
What kind of scam is "Trojan:Slocker"?While investigating deceptive websites, our researchers discovered the "Trojan:Slocker" technical support scam. It warns that the visitor's device has been infected with trojan/ransomware and urges them to call the provided helpline. Note that this scheme may be preceded by the "Ransomware EXE.01092-1_Alert" pop-up.It must be stressed that the infection claims are fake, and this content is in no way associated with the Microsoft Corporation or any of its products/services."Trojan:Slocker" scam overviewThe website promoting this scam is presented as Microsoft's official website. The scheme displays multiple pop-up windows, one of which can be "Ransomware EXE.01092-1_Alert".The topmost pop-up claims that the device is infected with "Trojan:Slocker", which endangers personal and financial data. The alert urges to call "Microsoft Support" to eliminate the ransomware.As previously mentioned, all the information provided by this scam is false, and it is not associated with Microsoft or any of its products/services.The scheme is triggered by calling the fake helpline and may take place entirely over the phone. Scammers, while pretending to be "support", "Microsoft-certified technicians", etc., can trick victims into disclosing sensitive data, making monetary transactions, downloading/installing malware, etc.Most tech support scams involve cyber criminals accessing users' devices remotely. This can be facilitated through legitimate software like AnyDesk, UltraViewer, TeamViewer, or others.Threats posed by tech support scammersTech support scammers can cause various severe issues once connected to users' devices, e.g., disable/remove genuine security tools, install fake anti-viruses, extract information and/or funds, infect the system with malware (e.g., trojans, ransomware, cryptominers, etc.), and so on.Data of interest may include log-in credentials (e.g., emails, social networking/media, e-commerce, online banking, cryptowallets, etc.), personally identifiable details, and finance-related information (e.g., banking account details, credit card numbers, etc.)Cyber criminals can acquire information over the phone, deceive victims into providing it to phishing sites/files, or extract it with stealer-type malware.Furthermore, the "services" of scammers (e.g., fake malware removal, security software installation, etc.) cost exorbitant sums.Criminals use difficult-to-trace methods to obtain money, as that diminishes the chances of persecution and victims retrieving their funds; some examples include cryptocurrencies, pre-paid vouchers, gift cards, as well as cash hidden in packages and shipped. What is more, successfully scammed victims are often targeted repeatedly.In summary, by trusting a scam like "Trojan:Slocker" – users can experience system infections, data loss, severe privacy issues, financial losses, and identity theft.Should it be impossible to exit a deceptive webpage – use Windows Task Manager to end On the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.Help other Internet users: report Internet scams to Federal Trade Commission.Frequently Asked Questions (FAQ)What is a pop-up scam?Pop-up scams are messages designed to trick users into performing certain actions, e.g., calling fake support lines, allowing scammers to access their devices remotely, making monetary transactions, disclosing private information, downloading/installing software, and so forth.What is the purpose of a pop-up scam?Pop-up scams, like all other types, are primarily used to generate revenue. Cyber criminals profit predominantly by obtaining funds through deception, selling or abusing sensitive information, endorsing content, and spreading malware.Why do I encounter fake pop-ups?Pop-up scams are promoted on deceptive webpages. Users primarily access these sites via redirects generated by misspelled URLs, websites using rogue advertising networks, spam browser notifications, intrusive adverts, or installed adware.I cannot exit a scam page, how do I close it?If you cannot close a scam page – end the browser's process using Windows Task Manager. When reaccessing the browser, do not restore the previous browsing session – since that will reopen the deceptive site, thus repeating the problem.I have allowed cyber criminals to remotely access my computer, what should I do?If you have allowed scammers to remotely access your computer – you must first disconnect it from the Internet. Secondly, uninstall the remote access software that the cyber criminals used (e.g., UltraViewer, TeamViewer, AnyDesk, etc.). Lastly, run a complete system scan with an anti-virus and remove all detected threats.I have provided my personal information when tricked by a pop-up scam, what should I do?If you have provided your log-in credentials – immediately change the passwords of all possibly exposed accounts and inform theirI'm stupid and fell for an ultraviewer scam : r/Scams
It seems legitimate to solve a problem quickly on a computer.Date of experience: 22 October 2021sorrythan you for the reply looks like i have been scam for some one using your web siteDate of experience: 21 September 2021Dear Martin,Could you please tell me your email address? I think you have been scammed by online scammers and mistakenly think that UltraViewer is related to them. UltraViewer is just a remote desktop software that anyone can download on the internet. As it's a remote desktop software, some scammers may contact you somehow and tell you that they are technical supporters from Microsoft (or any company) and convince you to install UltraViewer and give them access to remote control your PC. After getting to the victim's PC, they may do bad things. We did not sell anything to you as you mentioned. If you purchased anything from us, please show us your invoice or any proof. If you haven't purchased anything from us, please kindly double check and remove this vote.THIS PROOF THAT SCAMMERS REMOTELY…THIS PROOF THAT SCAMMERS REMOTELY ACCESS MY COMPUTER. This is the scammer’s information. The computer 38719592 (LAPTOP-L962V92Q) has just lost the connection to you. May be the internet connection in 1 of 2 sides has trouble. Please check your internet connection and tell or wait your partner to reconnect to you. It all started when they hacked into my computer with a fraudulent alert signal.I was working on my computer when I got a Fraudulent Alert on my computer to call Microsoft. I call Microsoft and a woman name Ms. Rose Carter Employee ID: MS180244 claim to be a Microsoft Technician. She told me to go to Run and type in Ultra Viewer on my computer, then to install it on my computer. Then she told me to give her the User ID and the Password for Ultra Viewer. I gave it to her and she accesses my computer remotely and scans my computer and told me there were some fraudulent activities and a virus called Trojan on my computer. After that she told me to check my email and my bank account to see if my money was still there. I told her the name of my bank and my zip code. She told me to log out of my account and give her the phone number on the back of my bank card. She then calls the phone number to my bank and connected me to Mr. David Starks from the Fraud Department. He asked for my Debit Card numbers, and I gave it to him with my zip code. Mr. David Starks told me there was a transaction for $8,000 transaction pending on my account. I told him that I never authorized such transaction on my account. Basically, they used my information to stole money from Department of Labor and put it into my account. Now they want me to get 16 Prepaid Debit Cards naming Sephora or Target so I can put $500.00 on eachIs Ultraview a scam program? - Microsoft Community
What is "Critical Threat Detected: Adware App"?While examining this scam, our team learned that it is a technical support scam delivered by a deceptive website designed to trick unsuspecting visitors into calling a fake number (contacting scammers). This scam page displays multiple fake messages urging visitors to take immediate action. Typically, users end up on such sites inadvertently."Critical Threat Detected: Adware App" technical support scam in detailThis deceptive message appears to be a fake "Windows Defender" warning stating that a critical threat has been detected on a computer, specifically an "Adware App." The message implies that access to the computer has been blocked for security reasons and urges users to contact "support" immediately to resolve the issue.The message provides a phone number (+1-855-339-4500) for "Windows Helpline" and "Windows Support" for users to call. However, this is a scam designed to trick users into contacting a fake support center where they will be asked to pay money for fake services, provide sensitive information, or give access to their computers.The ultimate goal of technical support scams like this one is to steal personal information (e.g., credit card details, ID card information, or login credentials) or money from victims. A couple examples of scams where scammers aim to trick users into providing remote access to computers are TeamViewer scam and UltraViewer scam.Threat Summary:NameCritical Threat Detected: Adware App technical support scamThreat TypePhishing, Scam, Social Engineering, FraudFake ClaimCritical threat detectedDisguiseWarning from Windows DefenderTech Support Scammer Phone Number+1-855-339-4500, +1-833-436-3100, +1-833-961-1300, +1(855)-630-3576SymptomsFake error messages, fake system warnings, pop-up errors, hoax computer scan.Distribution methodsCompromised websites, rogue online pop-up ads, potentially unwanted applications.DamageLoss of sensitive private information, monetary loss, identity theft, possible malware infections.Malware Removal (Windows)To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.Similar scams in generalTechnical support scams typically use scare tactics to create a sense of urgency. They display fake error messages, pop-ups, or warnings that make it seem like the victim's device is infected or compromised. They often claim to be affiliated with well-known companies, such as Microsoft or Apple, to gain the victim's trust.The purpose of these scams is to trick the victim into paying for unnecessary services or software, providing sensitive information or remote access to a computer, or downloading malware. Examples of similar scams are "Admittance To This PC Has Been Hindered", "Windows Firewall Protection Alert", and "Your Windows Got Corrupted Due To Virus".How did I open a scam websiteUsers may be deceived into visiting fake. ultraviewer, ultraviewer download, ultraviewer scams, ultraviewer hack, ultraviewer for mac, ultraviewer vs teamviewer, ultraviewer download for mac, ultraviewer ducfabulous, ultraviewerScammed Using UltraViewer - Microsoft Community
Reviews: TeamViewer vs UltraViewerUltraViewer and TeamViewer are the popular ones of remote access software used by a large number of individuals worldwide. Due to the similarity of their names and primary functions, users may be confused about this two different software, here are general reviews of TeamViewer and UltraViewer.What is TeamViewer?TeamViewer is undoubtedly one of the most widely used remote desktop software on the market. It allows users to access devices remotely, supporting several functions like remote control or file transfer between said devices in different locations.It is owned by a company named TeamViewer AG which has expanded its operations across the globe in countries.What is UltraViewer?UltraViewer is a relative newcomer to the business. It has made it a point to capture the market by giving services at extremely low prices and also offers a free version that is popular with users.It provides similar features such as remote control, file sharing, multi-window computer management, and much more.Comparisons: TeamViewer vs UltraViewerNow you may wonder what's the difference between UltraViewer and TeamViewer. In this part, we will compare TeamViewer and UltraViewer with the following parameters.CompatibilityTeamviewer comes in Windows, MacOS, Linux, Chrome OS, Android and iOS, while UltraViewer is created for Windows only.Interface and connectivityBoth TeamViewer and UltraViewer enable remote connection by entering the partner ID and password. But they have differences in the interface design.In TeamViewer main interface, it is intuitive for users to locate their desired function. For example, in addition to remote control, users can also conveniently go to the remote management interface or establish a meeting from the left pane.In UltraViewer main interface, it is evident that UltraViewer offers less features than TeamViewer offers, users are only allowed to set up remote control or logged in UltraViewer account to use online contacts feature.Objects of useTeamViewer and UltraViewer are both free remote desktop software. However, compared to TeamViewer, UltraViewer offers a far more flexible and user-friendly free policy. Officially, TeamViewer only permits individuals to use it for free for noncommercial reasons. However, according to user feedback, free connection will be blocked after timeout sometimes every 5 minutes. UltraViewer does not differentiate between the object or purpose of usage.As for license costs, Teamviewer is slightly more expensive than Ultraviewer. For example, UltraViewer Premium license charges $7.99/month to enjoy all its paid features, including up to 5 licensed users, 5 concurrent remote sessions, unlimited remote endpoints, etc.While TeamViewer Premium charges $112.90 /month, offering 15 licensed users, 10 concurrent remote sessions, etc. Both TeamViewer and UltraViewer only support billed annually.The chat windowUltraViewer provides a rapid chat window by pressing a set-up hotkey, which is highly useful for customer assistance. However, TeamViewer requires you to access the chat window, which is quite cumbersome, and the font design of TeamViewer’s chat window is difficult to see.Simultaneous multiple sessionsControlling many machines simultaneously is a function that both UltraViewer and TeamViewer charge in their licensed versions, which is a highly valuable feature for customer service.UltraViewer only allows 5 concurrent remote sessions in its super best version, whileComments
(for remote working, remote support etc.. )Looking forward to hearing from you,Sincerely,the WORST!! TECH (IF YOU WANT TO CALL HIM THAT DID NOTHING BUT SHOW ME A BOGUS SCREEN, SAYING THAT ALL MY PROGRAMS HAD STOPPED. HE WAS INNCORRECT)! JUST WANTED TO CHARGE ME FOR BAD INFO.The WORST EVER!! Tech tried to tell me to look at screen and see all errors. Must have a way to put this BOGUS info up to scare me! VERY,VERY DISSAPOINTED with your company, and will contact all scam sites to let them know as well! SHAME ON YOUDate of experience: 04 February 2022I think you have confused us with some online scammer. Some scammers out there are abusing UltraViewer Free and we're working to stop them. They just call you and tell you that they're technical supporter from any company and tell you to download UltraViewer. Please double check who contacted you, the phone number and full name of the person who contacted you, and how they contacted you. Please give us more information and double check again, if it's not us, please remove this review.PLEASE add a scam call warning to your page headingsA scammer just called me claiming to be from Amazon Prime. I was told that $99 annual subscription fee was about to be deducted from my account and press 1 if I would like to cancel.They asked me to go to your page. I knew it was a scam, but wanted to see what info they had on me. Full name, phone number and address. PLEASE can you place a warning on your home page as the first thing people see when they click on your page. It then makes the scam ineffective.Date of experience: 25 January 2022Dear Sarah,We understand that some scammers are using our software and we're fighting against them, not only us but other remote desktop software also being the victim of scammer abuse too.Adding content headers to the website won't stop the scammers, the scammers can easily make another website with their own content or use other remote control software (there are many remote desktop software on the market that you can easily find, all without warning on their website header). In addition, they can also convince users to ignore the scam message by many ways, because users already believe they are from big companies. The scam message also affects normal/well-intentioned users, who make up the majority of UltraViewer users so we're getting hard when adding it. We have taken the necessary steps to make sure that the remote IDs can no longer be used for illegal purposes and we are constantly working on new methods of finding and blocking such users. Please report the IDs of the scammer to [email protected] so we can collect and block these IDs from using our software. You can get the ID of the scammer in UltraViewer's Log file. Please go to menu File > View logs to see the log file.We can assure you, we are not associated
2025-04-02Customer support unresponsive, Contact number cannot be reached not accessibleI installed Ultraviewer and was having issues about downloading files to my students computers remotely. I sent an email to support but did not receive any reply. I tried calling their number but is it not working. I only wanted to know how I can download files to students' computer and can I send the files like 10 mins before their test and would they be notified if I sent it earlier? I wanted to send the exam at least 10 mins before the test so I can send the test to all 15 of them and they can open it all at the same time. I don't post my email on public forums, let me know to what email should I send my order number so you can assist me with my problem.Date of experience: 23 May 2022Dear sir/madam,We're really sorry for any inconvenient,Have you purchased a license yet? Due to too many questions from free users everyday, we unable answer technical questions for all free users.If you are using the licensed version, please provide us with your email or order number so that we can contact you as soon as possible and assist you with the above issue.Updated reply: If you don't want to public your email, you can give us the order number and any other information so we can easily contact you from our side. Our email to receive complaint feedback about technical service is [email protected], please don't hesitate to send us an email.Looking forward to hearing from you,Thank you & Best regards!Helping ScammersHelping ScammersThis software is used by scammers from Indian call centers. they are calling and say they are from Microsoft then downloading this software and get access to my pc and downloading more stuff to like Remote Access Tools. Please, do something against this.Date of experience: 15 March 2022Dear Mike,We're really sorry for any inconvenience caused to you,We can assure you, we are not associated with any of these instances. Almost all users are using UltraViewer for good purposes (for remote working, remote support etc..), however there are just a few scammers who are abusing our software to scam other people. We're taking further steps to block those scammers from using our software,If they are already connected to your PC for a while , please close UltraViewer by going to menu File > Exit so they get disconnected from your PC. Next, please open UltraViewer, go to menu File > View Logs to see their UltraViewer's ID. Please tell us their UltraViewer's ID so we can block them from our system. Also if you have lost money or anything, please contact the police and tell the police contact at [email protected] so we can help the police to find out the scammer.If you don't know what UltraViewer is and what it's used for, or if you don't use it for any other purposes, please remove it from your PC. It's just a remote desktop software
2025-04-15Download UltraViewer 6.6.113 Date released: 24 Dec 2024 (3 months ago) Download UltraViewer 6.6.110 Date released: 27 Nov 2024 (4 months ago) Download UltraViewer 6.6.80 Date released: 02 Mar 2024 (one year ago) Download UltraViewer 6.6.68 Date released: 12 Jan 2024 (one year ago) Download UltraViewer 6.6.63 Date released: 29 Dec 2023 (one year ago) Download UltraViewer 6.6.41 Date released: 05 Jul 2023 (one year ago) Download UltraViewer 6.6.28 Date released: 10 May 2023 (one year ago) Download UltraViewer 6.6.12 Date released: 15 Jan 2023 (2 years ago) Download UltraViewer 6.6.10 Date released: 23 Dec 2022 (2 years ago) Download UltraViewer 6.6.8 Date released: 15 Dec 2022 (2 years ago) Download UltraViewer 6.6.6 Date released: 30 Nov 2022 (2 years ago) Download UltraViewer 6.5.31 Date released: 03 Sep 2022 (3 years ago) Download UltraViewer 6.5.1 Date released: 26 Dec 2021 (3 years ago) Download UltraViewer 6.4.17 Date released: 08 Oct 2021 (3 years ago) Download UltraViewer 6.4.4 Date released: 02 Jul 2021 (4 years ago) Download UltraViewer 6.3.12 Date released: 13 Jun 2021 (4 years ago) Download UltraViewer 6.3.10 Date released: 19 May 2021 (4 years ago) Download UltraViewer 6.2.98 Date released: 14 Sep 2020 (5 years ago) Download UltraViewer 6.2.97 Date released: 29 Aug 2020 (5 years ago) Download UltraViewer 6.2.96 Date released: 22 Aug 2020 (5 years ago)
2025-04-01What kind of scam is "Trojan:Slocker"?While investigating deceptive websites, our researchers discovered the "Trojan:Slocker" technical support scam. It warns that the visitor's device has been infected with trojan/ransomware and urges them to call the provided helpline. Note that this scheme may be preceded by the "Ransomware EXE.01092-1_Alert" pop-up.It must be stressed that the infection claims are fake, and this content is in no way associated with the Microsoft Corporation or any of its products/services."Trojan:Slocker" scam overviewThe website promoting this scam is presented as Microsoft's official website. The scheme displays multiple pop-up windows, one of which can be "Ransomware EXE.01092-1_Alert".The topmost pop-up claims that the device is infected with "Trojan:Slocker", which endangers personal and financial data. The alert urges to call "Microsoft Support" to eliminate the ransomware.As previously mentioned, all the information provided by this scam is false, and it is not associated with Microsoft or any of its products/services.The scheme is triggered by calling the fake helpline and may take place entirely over the phone. Scammers, while pretending to be "support", "Microsoft-certified technicians", etc., can trick victims into disclosing sensitive data, making monetary transactions, downloading/installing malware, etc.Most tech support scams involve cyber criminals accessing users' devices remotely. This can be facilitated through legitimate software like AnyDesk, UltraViewer, TeamViewer, or others.Threats posed by tech support scammersTech support scammers can cause various severe issues once connected to users' devices, e.g., disable/remove genuine security tools, install fake anti-viruses, extract information and/or funds, infect the system with malware (e.g., trojans, ransomware, cryptominers, etc.), and so on.Data of interest may include log-in credentials (e.g., emails, social networking/media, e-commerce, online banking, cryptowallets, etc.), personally identifiable details, and finance-related information (e.g., banking account details, credit card numbers, etc.)Cyber criminals can acquire information over the phone, deceive victims into providing it to phishing sites/files, or extract it with stealer-type malware.Furthermore, the "services" of scammers (e.g., fake malware removal, security software installation, etc.) cost exorbitant sums.Criminals use difficult-to-trace methods to obtain money, as that diminishes the chances of persecution and victims retrieving their funds; some examples include cryptocurrencies, pre-paid vouchers, gift cards, as well as cash hidden in packages and shipped. What is more, successfully scammed victims are often targeted repeatedly.In summary, by trusting a scam like "Trojan:Slocker" – users can experience system infections, data loss, severe privacy issues, financial losses, and identity theft.Should it be impossible to exit a deceptive webpage – use Windows Task Manager to end
2025-04-17On the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.Help other Internet users: report Internet scams to Federal Trade Commission.Frequently Asked Questions (FAQ)What is a pop-up scam?Pop-up scams are messages designed to trick users into performing certain actions, e.g., calling fake support lines, allowing scammers to access their devices remotely, making monetary transactions, disclosing private information, downloading/installing software, and so forth.What is the purpose of a pop-up scam?Pop-up scams, like all other types, are primarily used to generate revenue. Cyber criminals profit predominantly by obtaining funds through deception, selling or abusing sensitive information, endorsing content, and spreading malware.Why do I encounter fake pop-ups?Pop-up scams are promoted on deceptive webpages. Users primarily access these sites via redirects generated by misspelled URLs, websites using rogue advertising networks, spam browser notifications, intrusive adverts, or installed adware.I cannot exit a scam page, how do I close it?If you cannot close a scam page – end the browser's process using Windows Task Manager. When reaccessing the browser, do not restore the previous browsing session – since that will reopen the deceptive site, thus repeating the problem.I have allowed cyber criminals to remotely access my computer, what should I do?If you have allowed scammers to remotely access your computer – you must first disconnect it from the Internet. Secondly, uninstall the remote access software that the cyber criminals used (e.g., UltraViewer, TeamViewer, AnyDesk, etc.). Lastly, run a complete system scan with an anti-virus and remove all detected threats.I have provided my personal information when tricked by a pop-up scam, what should I do?If you have provided your log-in credentials – immediately change the passwords of all possibly exposed accounts and inform their
2025-04-10