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Today’s live chat widgets are proving bottom line-impacting tools for companies to provide quality customer support. Live chat widgets help web visitors with questions they have about products and services.If you’re unsure what a live chat widget is, it’s that animated webpage tool (usually in the corner of your favourite websites) urging you to chat. Live chat widgets not only help companies provide superior customer support, they also assist in lead generation and website engagement. For example, if a user finds a product or service they’re interested in and has some questions about that offering, they can use live chat to ask that question. If live chat isn’t available, that user is much more likely to leave the website. Some other live chat benefits:Generate more leads by accelerating appointment making: For example: Travel agency bookings management live chat widget Provide high quality customer support: For example: Best customer support live chat widget Increase website engagement by leveraging visitor interest in real time: For example: Best real estate listing live chat widget These are some real-world examples of what you can do with live chat – once you find the right provider! In this article, we'll dive into popular online providers Tawk.to and Tidio to help you decide which live chat provider better meets your needs.Both Tawk.to and Tidio offer no-code live chat builders that make building and customising live chat widgets easy, even if you're not a coding expert. And the best part? Both platforms provide a range of live chat widgets to experiment with.What is Tawk.to? Tawk.to is probably the most commonly used live chat widget on the market. Why? Because Tawk.to is completely free. And that’s their biggest selling point. Let’s look at the main features of Tawk.to. The most attractive feature is the fact they not only provide a live chat widget, but they also give you agents to handle your customer enquiries. This costs $1 per hour and all you have to do is provide the necessary information about your business so Tawk.to agents can take care of the customer communication for you. With Tawk.to’s real-time analytics feature, you can see which pages your visitors are on in real time, what they’re searching for, and then how often they visit your website.What is Tidio? Tidio is an all-in-one customer service platform that also touts increased sales. In addition to 24/7 live chat solutions, they also have

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Can optimize your support resources to save time, money, and energy – while still providing excellent customer service.How live chat worksYou might still be wondering: how do live chats work? And are live chat conversations always with a real person?The best live chat support uses a mix of human support and automated support, such as chatbots. This means that sometimes you’re talking to a bot, and sometimes you’re talking to a real person. They both have their benefits. For simple queries that can be resolved quickly and easily (such as “Has my order shipped?”), chatbots can provide fast, efficient answers and allow customers to self-serve at any time of the day or night. For more complex or frustrating conversations (like “Why did I get this unexpected charge?”), humans can provide deeper troubleshooting and offer much-needed empathy.“You can route conversations from existing customers straight to your support team, while sending conversations from prospects to your sales team”To make sure that the right types of messages go to the right places, you can use a bot to automatically route conversations to specific teams or people based on rules that you set. For example, you can route conversations from existing customers straight to your support team, while sending conversations from prospects to your sales team. All of this can be set up behind the scenes so it’s frictionless for the customer, but saves your team valuable time sorting and assigning conversations.Want to learn more about how live chat works? Check out our demos and see just how easy it is to set up and use live chat support.Best practices for live chatAdopting the new playbook of live chat conversations doesn’t come without its challenges. “Live chat” implies an almost instant response, and many businesses are concerned about managing the volume of messages that might come from adding live chat to their website.For businesses who may get thousands or millions of people visiting their website every year, 1:1 conversations with every customer and prospect quickly becomes a daunting task (not to mention prohibitively expensive). But the good news is that you don’t need to do that to be successful. Instead, it’s about using live chat – as well as bots and automation – to help your team work more efficiently with the resources you have.Here are a few simple live chat best practices to help you scale your live chat support and get the most for your team.Offer help when it’s really neededOne of the best things about live chat is that you can be there exactly when and where your customer needs you. By using live chat support to provide customer service in context – such as on your website or in your product or app – you can resolve problems in the moment they’re happening. Combined with the almost-instant answers live chat can provide, this can help to unblock customers right there and then – leading to more productive and positive customer experiences.Set customer expectationsJust because you have live chat installed on

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Matches Irrespective of which leagues you prefer, the Futbol24 live score app will provide you with all active fixtures on any given day. You can also check previous and upcoming results in any league. Use a variety of features to add or remove individual leagues or countries to or from your live score feed. You have all the tools necessary to organize Futbol24 according to your needs. Select individual fixtures to gain insight into extensive game stats from previous matches of the teams involved. These include prior results of both teams, head-to-head stats, league table position or performance in the respective competition, and info on the number of goals scored per game. In the „who will win?“ section, we ask for your expertise. Compare your prediction for the match winner with the entire Futbol24 community to get a better assessment of a team's likelihood to win, draw or lose. Contact, help and evaluationVia the app, you can get into direct contact with Futbol24. An e-mail form gives you the opportunity to provide Futbol24 with feedback and information about potential bugs, so that the app can be continuously improved. With your help, Futbol24 will get even better than it is today. Check the online help section to find out about all the features of the soccer live score app. You can also recommend Futbol24 to a friend and rate the app in the „profile“ section. What are you waiting for? Download the Futbol24 app today and enjoy the best and fastest live score app on the market!. Download Now! Provide Live Help 2.3.0. Home; Windows; Communication; Instant Messaging Communication; Provide Live Help; Provide Live Help 2.3.0. Download Now!

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Start a live chat to find out some information, ask for solutions, and make modifications. Consider using a live chat to guide your clients through various processes like delivery tracking, cancellation, exchange, refund, etc.Exchanges and refunds. Use your live chat to manage exchanges and refunds. It will help you reduce the workload on your team and automate repetitive processes related to exchanges and refunds. You can set up your live chat to receive exchange and refund applications on autopilot. In case of approval or refusal, the system will handle it.Pre-sales inquiries. Consider using your live chat for pre-sales recommendations. Users can ask you to provide them with product information, pricing details, and other pre-sales questions. Train your live chat to answer those questions and quickly send all the necessary details. It will help you increase the chances of new deals. As a result, conversion rates will improve.Order tracking. Let your customers track their order status, delivery information, and other essential details through the chat. It will help them find out when the order will arrive and make sure that it’ll be delivered to the right location. This prevents clients and your business from having problems with the wrong delivery point, payments, and other issues.Technical support. Your team should use live chat for technical support to address technical issues that your clients might experience. Provide your customers with guides on software installations and assist them in configuring products.Customer support agent handoff. When customers face complex issues, consider adding an agent handoff feature. Add a “Connect to agent” button to ensure swift resolution of any issue, no matter how complex it is.Lead generation. Live chat is a powerful tool for lead generation. Consider setting up triggers based on time spent on a page and specific user actions to initiate a chat and offer assistance. By asking leads open-ended questions, you can understand their needs and recommend relevant products. If you manage to provide prospective customers with their perfect products, you can convert them into buyers.Lead qualification. Consider using live chat to qualify leads. By incorporating pre-chat surveys and behavior-based triggers, you can collect information about prospects and determine whether they match your buyer persona. All the gathered data will help you follow up with qualified prospects and make them your clients.Bookings and reservations. Use live chat for your service-based services. Allow customers to make reservations and bookings on autopilot. It’s fast and

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From day's low, Nifty back above 24,500Budget 2024 LIVE Updates: Customs duties reduction on 25 critical mineralsUnion Budget 2024 Live Updates: Customs duties on 25 critical minerals for sectors like nuclear energy, renewable energy, space, defence, telecommunications, and high-tech electronics are made fully exempt and reduce BCD on two of them. This will provide a major fillip to the processing and refining of such minerals and help secure their availability for these strategic and important sectors.Budget 2024 LIVE Updates: Rahul Gandhi calls Sitharaman's Budget as a 'Kursi Bachao' BudgetUnion Budget 2024 Live Updates: Rahul Gandhi referred to Sitharaman's Budget as a 'Kursi Bachao' Budget in a post on X. He criticised it for making hollow promises to appease allies at the cost of other states, providing benefits to cronies without offering relief to the common Indian, and being a copy-and-paste job from the Congress manifesto and previous budgets.Budget 2024 LIVE Updates: Deduction for employer NPS contributions proposed to increase from 10% to 14% of employee salaryUnion Budget 2024 Live Updates: To improve social security benefits, the deduction of expenditure by employers towards NPS is proposed to be increased from 10 to 14 % of the employee’s salary.Budget 2024 LIVE Updates: PM Modi on Employment Linked Incentive schemeUnion Budget 2024 Live Updates: On Union Budget 2024-25, PM Modi said, "In this Budget, the government has announced ‘Employment Linked Incentive scheme. This will help generate many employment opportunities. Under this scheme, the government will give the first salary to those who are newly entering the workforce. Youth from villages will be able to work in the country's top companies under the apprenticeship program."Budget 2024 LIVE Updates: Telecom infra stocks plungeUnion Budget 2024 Live Updates: Tuesday saw a more than 4% decrease in the stock price of telecom infrastructure businesses following the announcement by Finance Minister Nirmala Sitharaman that the government will raise the basic customs duty on certain telecom equipment from 10% to 15%.Price as on 02.19.33 PM, Click on company names for their live prices. Budget 2024 LIVE Updates: This Budget will provide a new scale to education and skill, says PM ModiUnion Budget 2024 Live Updates: "This Budget will provide a new scale to education and skill. It will give new strength to the middle class. It has come with strong schemes aimed at strengthening tribals, Dalits and backwards. This Budget will help assure financial partnership," said PM Modi in

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