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Browse our extensive directory of the best BMC HealthNet Therapists, BMC HealthNet Psychologists and BMC HealthNet Counselors near you. BMC HEALTHNET Account locked out? BMC . BMC BMC . BMC HEALTHNET English . Browser Default English Japanese Chinese-Simplified

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Log in to the Referral PortalNOTE: If you have trouble submitting a referral through this portal, please fax or email a copy to us following the instructions on the form.Important Note: The Referral Portal is only for Primary Care Physicians (PCPs) in Massachusetts who treat patients enrolled in the Boston Medical Center (BMC) or BMC HealthNet benefit plans. Other providers will not have access to this tool. To view benefits and eligibility, please visit the Check Eligibility section of our website.Log in to the Referral Portal with your email address and password below. After logging in, be sure to select the appropriate group in the Member Policy Group dropdown.If you have not already registered, visit Get Registered to complete the Referral Portal Access Form. Please note, not all HPI plans require referrals. Be sure to check your patient's plan to determine if referrals are required before submitting your registration request. Download the Referral Portal User Guide For added security, please complete the recaptcha below. Forgot your password? Register Log in Recently viewed Search result Service Management…Remedy Deployment 19.08PlanningBest practices for BMC Remedy ITSM Deployment We recommend that you review best practices for Remedy Deployment prior to implementing Remedy.CategoryReference topicsPlanningAdditional BMC CMDB requirementsConfiguring private queue threadsEnterprise Centralized Configuration Server as a shared serviceExample configurationsGuidelines for deploying a load balancer in a shared services architectureGuidelines for tenants in shared servicePlanning an upgradePlanning where software is installed in server groupsServer groups overviewSetting the Max-Entries-Per-Query optionTuningAllocating AR System server resourcesBenchmarking for a single userBenchmarking for mixed workloadsBrowser hardware requirements and settingsConfiguring limits and timeoutsConfiguring private queue threadsEvaluating volume with production or synthetic dataPerformance tuning checklistsPerformance tuning for RemedySetting the Max-Entries-Per-Query optionTuning the Oracle database serverTuning the SQL Server databasePreparingAdditional BMC CMDB requirementsBMC Atrium Core checksBMC Remedy AR System checksBMC Remedy ITSM checksBMC Remedy ITSM Process Designer checksBMC Remedy Migrator memory usage and disk space requirementsBMC Service Level Management checksBMC Service Request Management checksDownloading the installation filesHardware requirementsInstalling upgrade utilitiesPerforming configuration checksPreparing an application for installationPreparing to install BMC Remedy Smart ReportingPreparing to run the installersSystem requirementsUnderstanding the BMC Remedy Mid TierUnified Data Management (UDM) checksInstallingApplying a deployment packageBMC Atrium Core postinstallation proceduresBMC Atrium Core preinstallation proceduresBMC Configuration Drift Management pre-installation proceduresCreating a Private Queue for ARID plug-inCreating a silent.txt file for BMC Service Level Management installationDeploying Remedy Mid Tier on Tomcat by using a WAR fileInstallingInstalling BMC Configuration Drift ManagementInstalling BMC Remedy AR SystemInstalling BMC Remedy Mid TierInstalling BMC Remedy Smart ReportingInstalling Drift Management with the CLI installerInstalling Remedy Mid Tier on an external TomcatInstalling the BMC Remedy AR System ServerOptions for the silent .txt file for BMC Service Request Management installationOptions for the silent.txt file for BMC Remedy ITSM installationPerforming BMC Remedy ITSM Process Designer installationPerforming the BMC Atrium Core installationPerforming the BMC Remedy ITSM installationPerforming the BMC Service Request Management installationPreinstallation procedures for BMC Remedy AR SystemPreparing to install BMC Remedy Smart ReportingPrerequisites for Installing Drift Management and help as non-root - Linux onlyUpgradingConfiguring the Delta Data Migration toolMigrating configurationsMigrating data from backend and custom formsPerforming AR reconciliationPerforming BMC Service Request Management upgradePerforming the BMC Atrium CMDB upgradePerforming the BMC Atrium Core Web Services upgradePerforming the BMC Remedy ITSM Process Designer upgradePerforming the BMC Remedy ITSM upgradePerforming upgrade testingPreparing for the BMC Atrium Core upgradePreparing the AR System server before you upgrade BMC Atrium Core and other BMC applicationsRestrictions after restoring the database on a staging systemUpdating the configuration after upgrading and changing from IPv4 to IPv6Upgrading BMC Atrium CoreUpgrading BMC Remedy AR SystemTroubleshootingAR System server file locationsBMC Atrium Core checksBMC Remedy AR System checksBMC Remedy ITSM checksBMC Service Level Management checksBMC Service Request Management checksTroubleshooting installer failure during upgradeTroubleshooting package deployment issuesTroubleshooting Remedy Smart Reporting Installation and Upgrade

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In contact with all appropriate organizations and users of the product.“We will issue support alerts to affected customers and relevant organizations,” the company said.In late September, BMC Software informed customers that it had been investigating and assessing the impact of the GNU Bash vulnerability dubbed “ShellShock” on the company’s products and services.The list of affected products and services includes ADDM, BMC Remedy OnDemand, CLM Rapid Deployment Stack, BMC Middleware and Transaction Management, BMC Application Management Console, BMC Real End User Experience Hardware collector (1200 series), BMC Real End User Experience Monitoring, BMC TrueSight End User Collector (4200 Series), and BMC TrueSight End User Monitor (all series).A fix has already been made available for ADDM, and perimeter systems have been updated to minimize exposure from the Web in the case of BMC Remedy OnDemand. As for the other products, patches are expected to become available later this month, the company said.. Browse our extensive directory of the best BMC HealthNet Therapists, BMC HealthNet Psychologists and BMC HealthNet Counselors near you.

BMC HealthNet Plan - Official MapQuest

Industry’s #1 stamp of approval for ITSM tools demonstrates BMC Helix commitment to ITIL best practicesHOUSTON – October 7, 2020 – BMC, a global leader celebrating 40 years of delivering IT solutions for the Autonomous Digital Enterprise, today announced that the BMC Helix ITSM solution is the first in the industry to pass the newly announced PinkVERIFY™ ITIL 4® assessment. In addition to meeting 100% of the PinkVERIFY ITIL 4 requirements for general, core, and integration suitability, BMC recently introduced an extensible user interface (UI)/user experience (UX) approach to BMC Helix ITSM to incorporate and release a comprehensive blueprint for process governance and auditing.For over 20 years, the PinkVERIFY assessment has been utilized to verify and test ITIL compatibility. An accredited Pink Elephant IT Management Consultant tested and granted BMC Helix ITSM the ITIL 4 certification across these five core ITIL 4 categories: Change Enablement, Incident Management, Knowledge Management, Problem Management, and Service Request Management.“PinkVERIFY is the industry’s recognized IT service management tool certification that helps IT practitioners determine which toolsets align with ITIL processes, workflows, functionality, and terminology specifications,” said David Ratcliffe, President of Pink Elephant. “BMC has always been an industry ITSM and ITIL leader, and we are very pleased to announce BMC Helix ITSM is the first ITIL v4 PinkVERIFY 2020 certified solution.”“ITIL is very powerful and if you implement it, you can get some amazing results with automation,” said Trung Quach, IT Infrastructure and Operations Senior Director at Videotron. “Our investment in processes, combined with BMC Helix, enables us to automate and orchestrate across the enterprise to drive faster efficiencies, high ROI and increase employee satisfaction.”ITIL 4 recognizes the focus of modern IT organizations on digital transformation, customer experience, and the drive for service excellence. The framework is designed to offer practical guidance to any organization looking to understand how to adopt and apply a best practice mindset and approach to their IT Service Management (ITSM) capabilities.“The ITIL 4 certification showcases the modern capabilities, scalability, and flexibility of the BMC Helix ITSM solution to deliver industry-leading service management,” said Ali Siddiqui, Chief Product Officer at BMC. “Powered by 360-degree pervasive intelligence, BMC Helix delivers the agility, customer-centricity, and actionable insights needed for the Autonomous Digital Enterprise.”BMC continues to enhance the BMC Helix ITSM solution with a new extensible, next generation UI to provide an even more enhanced persona-based user experience UX, as well as improved seamless collaboration capabilities to help lower mean time to repair (MTTR). It is part of the broader BMC Helix solution set delivering end-to-end, modern capabilities, compelling experiences, and service and operations management excellence. With BMC Helix, organizations can discover, monitor, service, remediate, and optimize their entire enterprise.Additional Resources:From IT to lines of business, learn how to run and reinvent service and operations with the BMC Helix suite of solutions at www.bmc.com/helixDiscover what it takes to be an Autonomous Digital Enterprise at www.bmc.com/adeJoin BMC executives, customers, and partners virtually at BMC Exchange 2020, visit exchange.bmc.com About BMCFrom core to cloud to edge, I’m thrilled to announce that, starting with the 24.4 release of BMC Helix Service Management, BMC HelixGPT now supports Google Cloud’s generative AI (GenAI) models, Gemini. This release marks a significant milestone in our collaboration, building on our previous integration with Google Cloud and Llama 3.1. Our shared vision for IT management is clear: transform enterprise IT with the power of GenAI and agentic AI, as we highlighted at BMC Connect. With BMC Helix now integrated with Gemini models, we’re empowering IT teams with enhanced flexibility, faster resolutions, and deeper insights, all while delivering cost savings. Top benefits of Google Cloud’s Gemini in HelixGPT to BMC Helix customers include: Faster resolutions: Gemini’s industry-leading long-context window processes long documents quickly, speeding answers and root cause identification. IT practitioners can access relevant knowledge from past resolutions, significantly shortening mean time to resolution (MTTR). Deeper insights: By analyzing large datasets in one go, Gemini models reduce latencies and enhance performance, delivering high-quality critical insights to improve decision-making and customer experiences. Smarter recommendations: The advancing reasoning power of Gemini models, applied to vast amounts of information and relevant problem-solving with longer blocks of code helps IT, DevOps, and developers provide better code recommendations and more accurate next steps, improving DevOps workflows. What sets BMC HelixGPT apart Key differentiators for BMC HelixGPT include: Open platform: Enterprises can use their existing strategies and investments in GenAI and Google Cloud, avoiding costly data migrations while accelerating innovation and time to value. Hands-free setup: With native BMC Helix connectivity and pre-built connectors (e.g., Confluence, Teams), setup is easy, eliminating the need for lengthy configurations. Unified ServiceOps: Combining AIOps and service management data, BMC Helix delivers faster, more accurate issue resolutions, higher-quality answers, and higher operational efficiency. As long-standing collaborators, BMC and Google Cloud share a history that enhances our mutual ecosystems. This latest development cements our joint commitment to provide organizations with innovation that allows quick adoption of generative AI to help eliminate repetitive troubleshooting work and supercharge IT productivity. The release of BMC HelixGPT with Google Cloud’s Gemini models support is not just a step forward for enterprise software—it also paves the way for smarter, faster, and more effective IT operations. Learn how BMC Helix and Google Cloud’s Gemini models together can transform your IT processes—contact BMC today! These postings are my own and do not necessarily represent BMC's position, strategies, or opinion. See an error or have a suggestion? Please let us know by emailing [email protected]. Business, Faster than Humanly Possible BMC empowers 86% of the Forbes Global 50 to accelerate business value faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does

BMC Healthnet Plan - Official MapQuest

Illustrates the most commonly used permission groups needed by users to perform their duties. For a detailed description of all of the permission groups that are available for a particular application, click the link in the Application column.Application permissionsKey permission groupsAsset-Management-user-roles-and-permissionsAsset Admin or Asset UserContract Admin or ViewerPurchasing UserReceiving UserChange-Management-user-roles-and-permissionsInfrastructure Change Master, User or ViewerRelease-Management-user-roles-and-permissionsRelease Master, User or ViewerIncident-management-user-roles-and-permissionsIncident Master, User, or ViewerProblem-management-user-roles-and-permissionsProblem Master, User or ViewerService-Request-Management-user-roles-and-permissionsBusiness ManagerService Request UserWork Order MasterKnowledge-Management-user-roles-and-permissionsKnowledge Admin, User or ViewerTask-Management-permissionsTask User (This is only required in certain permission combinations.Subcomponent permission groupsSubcomponents contain features or functionality that are shared among some, or all of the applications. For example, the Task Management subcomponent provides task management functions for BMC Helix ITSM: Change Management and for BMC Helix ITSM: Service Desk:SubcomponentPermissionsFinancial-permissionsCost ManagerCost UserCost ViewerReturn-on-Investment-permissionsROI AdminROI ViewerWork-info-permissionsApplication> MasterApplication>UserApplication> SubmitterApplication> ViewerBMC Helix ITSM user and group synchronization to BMC Helix PortalFor the users to use their existing credentials to authenticate into BMC Helix Portal, the BMC SaaS Operations team needs to perform some configurations to sync the BMC Helix ITSM users into BMC Helix Portal. For more information, see User identities in BMC Helix Portal and contact BMC Support.

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Success Catalog BMC Helix Operations Management Migration Service 126+ CREDITS This Service migrates Customer’s TrueSight Operations Management (TSOM) or BMC Proactive Performance Management (BPPM) implementation to BMC Helix Operations Management (BHOM). This includes monitoring configurations, event management rules and policies using the migration tool, integrations, dashboards, reports, and users. What you get:BMC will perform the following based on the selected levers: (See table below)BMC will perform the following in a non-production environment with a copy to a production environment, if needed:As seen in the table below, BMC will perform one or more of the following:The Items and Quantity(ies) (QTY) listed below will be migrated for the Customer as standard practice within this service.If the Customer would like BMC to perform incremental migration activities that fall outside of the Quantities listed below, Additional Quantities can be acquired to match the Customers current TSOM environment being migrated.Alternatively, the Customer can have BMC perform the migration items within the limits listed below and complete the rest independently.BMC will provide this Service with one of the delivery types listed below:ItemsQTYOutbound Integrations1Event Management Rules/PoliciesInbound Event IntegrationsTSOM Dashboards and ReportsUp to 10Standard Delivery Credits Required126Country-Specific Staffing195Estimated Duration16+ weeksAdditional Quantity Options:ItemsAdditional QTYStandard Delivery CreditsCountry-Specific Staffing CreditsOutbound Integrations138Event Management Rules/PoliciesUp to 50919Inbound Event Integrations5612TSOM Dashboards and Reports538Analyze and DesignConduct a workshop to analyze the existing TSOM or BPPM implementationPrepare Migration Design Document with a migration plan and an assessment of BMC PATROL agents and Knowledge Modules (KMs)* that need to be upgradedPrepare for MigrationInstall and configure event management cellsAssist Customer with installation and configuration of forward proxy servers if required for PATROL metricsMigrate groups, users, and permissions from Remedy Single Sign On (SSO) to BMC Helix SSOProvide scripts and procedures for Customer to migrate BMC PATROL agents into BHOM (Customer Responsibility)MigrateMigrate TSOM or BPPM Central Monitoring Administration (CMA). Browse our extensive directory of the best BMC HealthNet Therapists, BMC HealthNet Psychologists and BMC HealthNet Counselors near you.

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By using a connector, you can integrate your application with a third-party product, which can be a service or an application. A connector acts as a bridge between your application and the third-party product. You can integrate your application with external systems by using connectors without changing the application code. You can develop connectors to listen for events, perform tasks, or query for information. You can develop connectors by using BMC Helix Platform and BMC Helix Integration Service. The BMC Helix Integration Service provides an integration layer and tools that you can use to build connectors. The BMC Helix Integration Service enables different applications to connect seamlessly with applications that are either hosted on cloud or running on premises, as shown in the following image: For information about BMC Helix Integration Service, see BMC Helix Integration Service documentation.NotesWhen you request a sandbox (on the Developer Portal), you are provisioned with an integration account. You can use this account to access the integration tools such as BMC Helix Integration Studio and BMC Connector Designer.If you already have a sandbox, you receive an email notification that contains the integration account details when your sandbox is upgraded.You can develop connectors that perform only synchronous actions. You cannot develop connectors with triggers.Connector development processThe following image provides an overview of the connector development process. It describes the roles involved, steps required, and the tools used in connector development and connector utilization:RoleActionReferenceDeveloperSets up the connector development environmentDeploying-your-Digital-Service-application-for-the-first-time-to-start-working-in-BMC-Helix-Innovation-StudioDeveloperDevelops and tests connectorDeveloping connectorsDeveloperDeploys the connectorConfiguring connectorsAdministratorCreates connector