Adobe acrobat x pro won t open
Author: m | 2025-04-24
Adobe Acrobat XI Pro: : Adobe Acrobat XI Standard: : Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro: Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro: : Adobe Acrobat Standard 8.x: : Adobe Acrobat 9 Standard:
Solved: Acrobat X Pro won t open - Adobe Community -
Community Expert , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682008#M89819 Feb 23, 2018 Feb 23, 2018 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682009#M89820 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Intriguing suggestion. Thanks.The "Reset preferences" option ran into problems. The link suggested moving the "Preferences" folder and re-starting Acrobat. In that location I don't have a "Preferences" folder under the "10.0" folder but only:CollabFormsJSCacheSecurityBefore I try a custom re-install, is there another folder that I could move that might cause Acrobat to flush the preferences?Thanks for the suggestion.Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682011#M89822 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Oops! Windows 10 Home vn. 1709 build 16299.248 Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more C:\Users\\AppData\Roaming\Adobe\Acrobat\10\ Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682013#M89824 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Yup. That's where I'm looking:C:\Users\steve\AppData\Roaming\Adobe\Acrobat\10.0The only sub-folders are:\Collab\Forms\JSCache\Security\CRLCacheThe oddity is that in the same "C:\Users\steve\AppData\Roaming\Adobe\Acrobat" folder there are also "\DC" and "\Distiller10" sub-folders."\DC" has the same sub-folders as "\10.0" and "\Distiller10" only has a "\Cache" subfolder. I can't see a "Preferences" folder anywhere in the \Acrobat folder structure.Curious! Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more whoa, you didn't mention that you have or had acrobat dc installed.is it currently installed? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682015#M89826 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Interesting point. When I couldn't get Acrobat X Pro working for several weeks I needed open a document so I installed Acrobat Reader DC. That folder is dated two days ago when I installed Reader DC. Neither Acrobat DC Pro nor DC Standard are installed. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more you need to uninstall reader before proceeding. then if you still have a problem and there are no preference folders for acrobat x: after securing your x serial number, use your control panel to uninstall x, clean per Download Adobe Reader and
Why a PDF won t open on Adobe Acrobat
Acrobat Cleaner Tool - Adobe Labs for all versions of acrobat/reader,then reinstall acrobat x. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682017#M89828 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Hmmm.I uninstalled Reader DC, rebooted and checked the filing structure. There still was no "Preferences" folder and the "\DC" folder was still there. I shift-deleted the DC folder. I checked if Acrobat worked and it didn't. Then I went to Control Panel and uninstalled Acrobat X Pro.I was about to use the Acrobat cleaner tool when I read the IMPORTANT warning saying it is not for Acrobat X that comes with Creative Suite.So I have the Creative Suite authorisation code and could do a custom re-install of just Acrobat but I haven't run the cleaner tool. Should I just go straight to re-installing?ThanksSteve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682019#M89830 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Stroke of genius! Thanks.Cleared out the Creative Cloud stuff and re-installed CS6 and it seems to be all present and correct.Have ticked yours as the correct answer.Many thanks!Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682021#M89832 Mar 27, 2018 Mar 27, 2018 Copy link to clipboard Copied Staggering! A month later and Adobe Acrobat X Pro has again stopped working. Having looked around the Start menu I can't see that any unrequired "updates" have happened without my knowledge. Bizarrely, I can go into File Explorer and navigate to a PDF file and then see the contents in the preview window. I cannot, however, open the file. Nor can I go to the program's icon in the Start menu nor on the desktop and run the program on its own.Can anyone suggest what may have gone on?Yours angrilySteve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more there won't be any more updates from adobe to acrobat x, ever.is there any error message or indication of an problem when you right click a pdf and click open with > acrobat x?if not:if a program that once worked no longer works, it usually means something has been removed (via user error or another program, eg, av, error) or corrupted.the most common adobe file to be corruptedSolved: Acrobat XI Pro won t update or stay open - Adobe
Hi,We have a problem with Adobe Acrobat Pro DC (Version 2019.021.20049) installed on an Apple Mac (running OS X 10.11.6 El Capitan). Sometimes when you run the Acrobat Pro DC software the Enfocus Pitstop Pro toolbar (3rd Party Plug-in) is missing. Sometimes there is no "About Third Party Plug-Ins" menu either under the "Adobe Acrobat Pro > Help menu".We cannot update the Operating System this Apple Mac uses due to other software we have installed. The Adobe Acrobat Pro DC version therefore needs to stay on version 2019 (continuous release) and it has no more updates available for this version (its currently on version 2019.021.20049). We have Enfocus Pitstop Pro version 13 update 2 installed which needs to be left on this version which is compatible with Adobe Acrobat DC 2019.On the Enfocus website they mention a fix in Adobe Acrobat Pro DC for the PitStop Pro toolbar disappearing. In Adobe Acrobat Pro DC they suggest to go to the Preferences > General option then make sure that the “Open documents as new tabs in the same window (requires relaunch)” is enabled. This has been done but we still have the problem where the PitStop Pro toolbar sometimes will not appear. Adobe Acrobat Pro DC has to be restarted a few times to try and bring up the Pitstop Pro toolbar and eventually it will appear. Does anyone know how to fix these problems?Thanks in advance.. Adobe Acrobat XI Pro: : Adobe Acrobat XI Standard: : Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro:PDFs won t open in Acrobat Pro DC - Adobe Support Community
Is the programs preferences (discussed above). were you able to reset your preferences this time? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more I just had this very issue happen to me as well. About a month ago I transferred my CS6 Web Premium to a new laptop. All of the programs were working fine. Now all of a sudden, Acrobat X won't open. I'm having trouble following the various instructions to fix it, but thought I'd let you know you're not alone! Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682023#M89834 Mar 27, 2018 Mar 27, 2018 Copy link to clipboard Copied Hmmm. As mentioned before, my installation doesn't have a Preferences folder under C:\Users\steve\AppData\Roaming\Adobe\Acrobat\10.0 or any of the subfolders below \Acrobat. I found a file with no extension called "GlobSettings" in the \JSCache subfolder dated 12 days ago.I haven't actively made any changes to the system since Acrobat was re-installed. My suspicion is that some pesky software manufacturers have set automated updates that I have been unaware of. I accept that Adobe won't update nor support Acrobat 10 but last time this happened I believe Adobe Updater installed Acrobat DC (while trying to be helpful).Very confusing. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more did you set your system to reveal hidden files? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682025#M89836 Mar 28, 2018 Mar 28, 2018 Copy link to clipboard Copied In Response To kglad Yes, I always set "show file extensions" and "show hidden files/folders".When I looked at the other \AppData subfolders (other than \Roaming) I found \Local and \LocalLow, both of which had \Adobe\Acrobat folders but neither had \Preferences either. I'm wondering if there is anywhere else I should be looking for Acrobat's preferences.Thanks for persevering.Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more right click the acrobat exe > click 'run as administrator'. what do you see? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682027#M89838 Mar 28, 2018 Mar 28, 2018 Copy link to clipboard Copied In Response To kglad A dialogue box comes up asking "Do you want to allow this app to make changes to your device?"This is followed by three statement:"Verified publisher: Adobe Systems, Incorporated""File origin: Hard drive on this computer"and the program location on the C: drive.I clicked yes to allow it to make changes. No difference.Acrobat.exe won't run when double-clicked either.What shouldFree version of Acrobat literally won t open - Adobe
New Here , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/td-p/10368495 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Acrobat XI Pro can't get updates due to it says it can't make connection (internet is up and operating). Can't uninstall says something about "Patches" not found. Can't install Standard over Pro. Can't move forward and can't move back! Help....... TOPICS Install update and subscribe to Acrobat Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more 3 Replies 3 Community Expert , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368496#M135039 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Expert , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368497#M135040 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more LEGEND , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368498#M135041 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied LATEST If you have 11.0.23 that’s the final patch ever. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreDesign std 6.0 Acrobat X Pro won t work on Win10 - Adobe
11.0.23 Planned update, November 14, 2017¶. This release is a planned update for the products listed in the table below. The latest version is always available through the product’s update mechanism, from the enterprise FTP site, and for some languages, from the Reader Download Center.As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support, starting from the general availability date of Adobe Reader and Adobe Acrobat.In line with this policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x ends on October 15, 2017.Adobe Acrobat Xi Pro LicenseSerial Number For Adobe Acrobat XiAdobe Acrobat 11 SerialAcrobat Xi Pro Serial KeySample Results From Member DownloadsAdobe Acrobat Xi Pro LicenseDownload NameDate AddedSpeedAdobe Acrobat Xi Pro 11.0.10 Multilingual08-Dec-20202,964 KB/sAdobe Acrobat XI Pro 11.0.23 Multilingual14-Nov-20172,674 KB/sAdobe Acrobat XI Pro 11.0.20 Multilingual (Win)15-Apr-20172,172 KB/sAdobe Acrobat XI Pro 11.0.20 Multilingual (Mac OS X)15-Apr-20172,792 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual Portable13-Jan-20172,062 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual10-Jan-20172,190 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual (Win)09-Jan-20172,045 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual (Mac OS X)09-Jan-20172,421 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual09-Jan-20172,938 KB/sAdobe Acrobat XI Pro 11.0.19 Multilingual09-Jan-20172,125 KB/sAdobe Acrobat XI Pro 11.0.15 Multilingual (Win)10-Mar-20162,234 KB/sAdobe Acrobat XI Pro 11.0.15 Multilingual (Mac OS X)10-Mar-20162,593 KB/sAdobe Acrobat XI Pro 11.0.15 Multilingual09-Mar-20162,118 KB/sAdobe Acrobat XI Pro 11.0.15 Multilingual09-Mar-20162,347 KB/sShowing 14 download results of 14 for Adobe Acrobat Xi Pro 11.0.10 MultilingualAdobe Acrobat XI Pro 11.0.23 Portable 1099.3 MB. Information: Adobe Acrobat XI Pro is more than just the leading PDF converter. It’s packed with smart tools thatAcrobat Pro DC won t download - Adobe Community -
Cloud XI Adobe Acrobat DC Mac only on Mac OS X 10.9 and 10.10 64-bit only Microsoft Windows 7 SP1 (32-bit and 64-bit) Microsoft® Windows® 8 (32-bit and 64-bit) Microsoft® Windows® 8.1 (32-bit and 64-bit) Microsoft® Windows® 10 (32-bit and 64-bit) Mac OS® X 10.8 (Mountain Lion) Only with Adobe Acrobat X and XI Mac OS® X 10.9 (Mavericks) Mac OS® X 10.10 (Yosemite) Mac OS® X 10.11 (El Capitan) PitStop Pro only supports the stated versions of Acrobat released before or after the year of its release. PitStop 13 Pro does hence not officially support any Acrobat versions released in 2018 or beyond.PitStop Pro 12 does not support Acrobat DC. Only the Acrobat versions listed in the system requirements are supported.Hardware Minimum 512 MB of RAM (2GB recommended) 1.024x768 screen resolution (1280 x 1024 recommended) Acrobat versions Adobe® Acrobat® 8.x Standard or Pro Adobe® Acrobat® 9.x Standard or Pro Adobe® Acrobat® X Standard or Pro Adobe® Acrobat® XI Standard or Pro - including the locally installed Acrobat Creative Cloud XI (PitStop 11 update 2 onwards) Supported operating systems Microsoft® Windows® XP SP2 Professional or Home Edition Microsoft® Windows® 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit, running in 32-bit mode) Microsoft® Windows® 8, (32-bit and 64-bit running in 32-bit mode) Mac OS® X 10.6 Mac OS® X 10.7 Mac OS® X 10.8 Windows® Adobe® Acrobat® 8.1 and higher Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Microsoft® Windows® XP Professional or Home Edition SP 2 Microsoft® Windows® Vista Home Premium, Business or Ultimate SP 1 (Note PitStop Pro will always run in 32-bit mode) Microsoft® Windows® 7 Home Premium, Professional or Ultimate (Note PitStop Pro will always run in 32-bit mode) Macintosh® Adobe® Acrobat® 8.x Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Mac OS® X v.10.4.11, 10.5.x, 10.6 New in update 1 Adobe® Acrobat® X Standard or Pro from version 10.0.0 to 10.1.2 New in update 3 Mac OS® X v.10.7 Windows® Adobe® Acrobat® 8.1 and higher Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Microsoft® Windows® XP Professional or Home Edition SP. Adobe Acrobat XI Pro: : Adobe Acrobat XI Standard: : Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro:
Acrobat Pro won t open image in Photoshop for editing
Only on Macintosh) (Adobe only support OS X 10.9 and above with this version) Adobe Acrobat 2015 Standard or Pro (64-bit only on Macintosh) (Adobe only support OS X 10.9 and above with this version) Adobe Acrobat 2017 Standard or Pro (64-bit only on Macintosh) (Adobe only support OS X 10.10 and above with this version) 1 known issue Microsoft® Windows® 7 Home Premium, Business or Ultimate Edition - SP1 and higher (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 8 (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 8.1 (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 10 (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 10 anniversary edition (32-bit and 64-bit running in 32-bit mode) Mac OS® X 10.8 (Mountain Lion) Only with Adobe Acrobat X and XI Mac OS® X 10.9 (Mavericks) Mac OS® X 10.10 (Yosemite) Mac OS® X 10.11 (El Capitan) Mac OS® X 10.12 (Sierra) Mac OS® X 10.13 (High Sierra) PitStop Pro only supports the stated versions of Acrobat released before or after the year of its release. PitStop 2017 Pro does hence not officially support any Acrobat version released in 2018 or beyond. PitStop Pro 13 PitStop Pro 13 PitStop Pro 13 update 1 PitStop Pro 13 update 2 RAM (minimum) 512 MB 512 MB 512 MB RAM (recommended) 2 GB 2 GB 2 GB Screen resolution (minimum) 1024 x 768 1024 x 768 1024 x 768 Screen resolution (recommended) 1280 x 1024 1280 x 1024 1280 x 1024 Adobe Acrobat X Standard or Pro Adobe Acrobat XI Standard or Pro Including the locally installed Adobe Creative Cloud XI Adobe Acrobat DC Mac only on Mac OS X 10.9 and 10.10 64-bit only Microsoft Windows 7 SP1 (32-bit and 64-bit) Microsoft® Windows® 8 (32-bit and 64-bit) Microsoft® Windows® 8.1 (32-bit and 64-bit) Microsoft® Windows® 10 (32-bit and 64-bit) Mac OS® X 10.8 (Mountain Lion) Only with Adobe Acrobat X and XI Mac OS® X 10.9 (Mavericks) Mac OS® X 10.10 (Yosemite) Mac OS® X 10.11 (El Capitan) PitStop Pro only supports the stated versions of Acrobat released before or after the year of its release. PitStop 13 Pro does hence not officially support any Acrobat versions released in 2018 or beyond.PitStop Pro 12 does not support Acrobat DC. Only the Acrobat versions listed in the system requirements are supported.Hardware Minimum 512 MB of RAM (2GB recommended) 1.024x768 screen resolution (1280 x 1024 recommended) Acrobat versions Adobe® Acrobat® 8.x Standard or Pro Adobe® Acrobat® 9.x Standard or Pro Adobe® Acrobat® X Standard or Pro Adobe® Acrobat® XI Standard or Pro - including the locally installed Acrobat Creative Cloud XI (PitStop 11 update 2 onwards) Supported operating systems Microsoft® Windows® XP SP2 Professional or Home Edition Microsoft® Windows® 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit, running in 32-bit mode) Microsoft® Windows® 8, (32-bit and 64-bit running in 32-bit mode) Mac OS® X 10.6 Mac OS® X 10.7 Mac OS® X 10.8 Windows® Adobe® Acrobat® 8.1 and higherPortfolio won t open in file view with acrobat rea - Adobe
And Sidecar) macOS® 11.0 (Big Sur) running on Apple M1-chip We only support OS versions listed in this overview.PitStop Pro only supports the stated versions of Acrobat released before or during the year of its release. PitStop Pro 2020 does hence not officially support any Acrobat version released in 2021 or beyond. PitStop Pro 2019 PitStop Pro 2019 PitStop Pro 2019 update 1 RAM (minimum) 512 MB 512 MB RAM (recommended) 2 GB 2 GB Screen resolution (minimum) 1024 x 768 1024 x 768 Screen resolution (recommended) 1280 x 1024 1280 x 1024 Adobe Acrobat XI Standard or Pro Including the locally installed Adobe Creative Cloud XI Adobe Acrobat DC Standard or Pro (2019 updates) (64-bit only on Macintosh) Adobe Acrobat 2017 Standard or Pro (2019 updates) (64-bit only on Macintosh) Microsoft® Windows® 7 Home Premium, Business or Ultimate Edition - SP1 and higher (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 8.1 Update (KB2919355) (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 10 Mac OS® 10.11 (El Capitan) Mac OS® 10.12 (Sierra) Mac OS® 10.13 (High Sierra) Mac OS® 10.14 (Mojave) (No support for Dark Mode) Mac OS® 10.15 (Catalina) (No support for Dark Mode and Sidecar) PitStop Pro only supports the stated versions of Acrobat released before or during the year of its release. PitStop Pro 2019 does hence not officially support any Acrobat version released in 2020 or beyond. PitStop Pro 2018 PitStop Pro 2018 RAM (minimum) 512 MB RAM (recommended) 2 GB Screen resolution (minimum) 1024 x 768 Screen resolution (recommended) 1280 x 1024 Adobe Acrobat XI Standard or Pro Including the locally installed Adobe Creative Cloud XI Adobe Acrobat DC Standard or Pro (64-bit only on Macintosh) (Adobe only support OS X 10.9 and above with this version) Adobe Acrobat 2015 Standard or Pro (64-bit only on Macintosh) (Adobe only support OS X 10.9 and above with this version) Adobe Acrobat 2017/2018 Standard or Pro (64-bit only on Macintosh) (Adobe only support OS X 10.10 and above with this version) Microsoft® Windows® 7 Home Premium, Business or Ultimate Edition - SP1 and higher (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 8.1 Update (KB2919355) (32-bit and 64-bit running in 32-bit mode) Microsoft® Windows® 10 creators update Microsoft® Windows® 10 fall creators update Mac OS® 10.10 (Yosemite) Mac OS® 10.11 (El Capitan) Mac OS® 10.12 (Sierra) Mac OS® 10.13 (High Sierra) PitStop Pro only supports the stated versions of Acrobat released before or after the year of its release. PitStop Pro 2018 does hence not officially support any Acrobat version released in 2019 or beyond. PitStop Pro 2017 PitStop Pro 2017 PitStop Pro 2017 update 1 RAM (minimum) 512 MB 512 MB RAM (recommended) 2 GB 2 GB Screen resolution (minimum) 1024 x 768 1024 x 768 Screen resolution (recommended) 1280 x 1024 1280 x 1024 Adobe Acrobat X Standard or Pro Adobe Acrobat XI Standard or Pro Including the locally installed Adobe Creative Cloud XI Adobe Acrobat DC Standard or Pro (64-bit. Adobe Acrobat XI Pro: : Adobe Acrobat XI Standard: : Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro: Adobe Acrobat X Suite: : Adobe Acrobat 3D 7.x: : Adobe Acrobat 3D 8.x: : Adobe Acrobat 9 Pro Extended: : Adobe Acrobat Professional 8.x: : Adobe Acrobat 9 Pro: : Adobe Acrobat X Pro: : Adobe Acrobat Standard 8.x: : Adobe Acrobat 9 Standard:Acrobat Pro DC won t install - Adobe Support Community
LEGEND , /t5/acrobat-sdk-discussions/my-adobe-xi-standard-won-t-work-on-my-new-computer/m-p/8488286#M50161 Jul 28, 2016 Jul 28, 2016 Copy link to clipboard Copied What are the exact words in the message? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more New Here , /t5/acrobat-sdk-discussions/my-adobe-xi-standard-won-t-work-on-my-new-computer/m-p/8488287#M50162 Jul 28, 2016 Jul 28, 2016 Copy link to clipboard Copied In Response To Test Screen Name It keeps telling me that the serial number doesn't work. Yet I have loaded it on my computer with that serial number. It also said that I need to "deactivate" the old computer, but I cannot find the deactivate button on my Adobe account? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more LEGEND , /t5/acrobat-sdk-discussions/my-adobe-xi-standard-won-t-work-on-my-new-computer/m-p/8488288#M50163 Jul 28, 2016 Jul 28, 2016 Copy link to clipboard Copied LATEST You can only deactivate a computer from the old computer itself. However, I don't understand how you can both get s message that the serial doesn't work and also that you didn't deactivate. What are the EXACT WORDS of the message? You originally ssid something about upgrades too. PLEASE BE EXACT, DONT SUMMARIZE. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn moreComments
Community Expert , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682008#M89819 Feb 23, 2018 Feb 23, 2018 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682009#M89820 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Intriguing suggestion. Thanks.The "Reset preferences" option ran into problems. The link suggested moving the "Preferences" folder and re-starting Acrobat. In that location I don't have a "Preferences" folder under the "10.0" folder but only:CollabFormsJSCacheSecurityBefore I try a custom re-install, is there another folder that I could move that might cause Acrobat to flush the preferences?Thanks for the suggestion.Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682011#M89822 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Oops! Windows 10 Home vn. 1709 build 16299.248 Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more C:\Users\\AppData\Roaming\Adobe\Acrobat\10\ Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682013#M89824 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Yup. That's where I'm looking:C:\Users\steve\AppData\Roaming\Adobe\Acrobat\10.0The only sub-folders are:\Collab\Forms\JSCache\Security\CRLCacheThe oddity is that in the same "C:\Users\steve\AppData\Roaming\Adobe\Acrobat" folder there are also "\DC" and "\Distiller10" sub-folders."\DC" has the same sub-folders as "\10.0" and "\Distiller10" only has a "\Cache" subfolder. I can't see a "Preferences" folder anywhere in the \Acrobat folder structure.Curious! Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more whoa, you didn't mention that you have or had acrobat dc installed.is it currently installed? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682015#M89826 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Interesting point. When I couldn't get Acrobat X Pro working for several weeks I needed open a document so I installed Acrobat Reader DC. That folder is dated two days ago when I installed Reader DC. Neither Acrobat DC Pro nor DC Standard are installed. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more you need to uninstall reader before proceeding. then if you still have a problem and there are no preference folders for acrobat x: after securing your x serial number, use your control panel to uninstall x, clean per Download Adobe Reader and
2025-04-21Acrobat Cleaner Tool - Adobe Labs for all versions of acrobat/reader,then reinstall acrobat x. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682017#M89828 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Hmmm.I uninstalled Reader DC, rebooted and checked the filing structure. There still was no "Preferences" folder and the "\DC" folder was still there. I shift-deleted the DC folder. I checked if Acrobat worked and it didn't. Then I went to Control Panel and uninstalled Acrobat X Pro.I was about to use the Acrobat cleaner tool when I read the IMPORTANT warning saying it is not for Acrobat X that comes with Creative Suite.So I have the Creative Suite authorisation code and could do a custom re-install of just Acrobat but I haven't run the cleaner tool. Should I just go straight to re-installing?ThanksSteve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682019#M89830 Feb 24, 2018 Feb 24, 2018 Copy link to clipboard Copied In Response To kglad Stroke of genius! Thanks.Cleared out the Creative Cloud stuff and re-installed CS6 and it seems to be all present and correct.Have ticked yours as the correct answer.Many thanks!Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682021#M89832 Mar 27, 2018 Mar 27, 2018 Copy link to clipboard Copied Staggering! A month later and Adobe Acrobat X Pro has again stopped working. Having looked around the Start menu I can't see that any unrequired "updates" have happened without my knowledge. Bizarrely, I can go into File Explorer and navigate to a PDF file and then see the contents in the preview window. I cannot, however, open the file. Nor can I go to the program's icon in the Start menu nor on the desktop and run the program on its own.Can anyone suggest what may have gone on?Yours angrilySteve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more there won't be any more updates from adobe to acrobat x, ever.is there any error message or indication of an problem when you right click a pdf and click open with > acrobat x?if not:if a program that once worked no longer works, it usually means something has been removed (via user error or another program, eg, av, error) or corrupted.the most common adobe file to be corrupted
2025-04-08Is the programs preferences (discussed above). were you able to reset your preferences this time? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more I just had this very issue happen to me as well. About a month ago I transferred my CS6 Web Premium to a new laptop. All of the programs were working fine. Now all of a sudden, Acrobat X won't open. I'm having trouble following the various instructions to fix it, but thought I'd let you know you're not alone! Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682023#M89834 Mar 27, 2018 Mar 27, 2018 Copy link to clipboard Copied Hmmm. As mentioned before, my installation doesn't have a Preferences folder under C:\Users\steve\AppData\Roaming\Adobe\Acrobat\10.0 or any of the subfolders below \Acrobat. I found a file with no extension called "GlobSettings" in the \JSCache subfolder dated 12 days ago.I haven't actively made any changes to the system since Acrobat was re-installed. My suspicion is that some pesky software manufacturers have set automated updates that I have been unaware of. I accept that Adobe won't update nor support Acrobat 10 but last time this happened I believe Adobe Updater installed Acrobat DC (while trying to be helpful).Very confusing. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more did you set your system to reveal hidden files? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682025#M89836 Mar 28, 2018 Mar 28, 2018 Copy link to clipboard Copied In Response To kglad Yes, I always set "show file extensions" and "show hidden files/folders".When I looked at the other \AppData subfolders (other than \Roaming) I found \Local and \LocalLow, both of which had \Adobe\Acrobat folders but neither had \Preferences either. I'm wondering if there is anywhere else I should be looking for Acrobat's preferences.Thanks for persevering.Steve Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more right click the acrobat exe > click 'run as administrator'. what do you see? Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Beginner , /t5/acrobat-discussions/acrobat-x-pro-won-t-start/m-p/9682027#M89838 Mar 28, 2018 Mar 28, 2018 Copy link to clipboard Copied In Response To kglad A dialogue box comes up asking "Do you want to allow this app to make changes to your device?"This is followed by three statement:"Verified publisher: Adobe Systems, Incorporated""File origin: Hard drive on this computer"and the program location on the C: drive.I clicked yes to allow it to make changes. No difference.Acrobat.exe won't run when double-clicked either.What should
2025-04-01New Here , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/td-p/10368495 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Acrobat XI Pro can't get updates due to it says it can't make connection (internet is up and operating). Can't uninstall says something about "Patches" not found. Can't install Standard over Pro. Can't move forward and can't move back! Help....... TOPICS Install update and subscribe to Acrobat Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more 3 Replies 3 Community Expert , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368496#M135039 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more Community Expert , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368497#M135040 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more LEGEND , /t5/acrobat-discussions/acrobat-xi-pro-won-t-update/m-p/10368498#M135041 Feb 24, 2019 Feb 24, 2019 Copy link to clipboard Copied LATEST If you have 11.0.23 that’s the final patch ever. Follow Report Community guidelines Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
2025-04-15Cloud XI Adobe Acrobat DC Mac only on Mac OS X 10.9 and 10.10 64-bit only Microsoft Windows 7 SP1 (32-bit and 64-bit) Microsoft® Windows® 8 (32-bit and 64-bit) Microsoft® Windows® 8.1 (32-bit and 64-bit) Microsoft® Windows® 10 (32-bit and 64-bit) Mac OS® X 10.8 (Mountain Lion) Only with Adobe Acrobat X and XI Mac OS® X 10.9 (Mavericks) Mac OS® X 10.10 (Yosemite) Mac OS® X 10.11 (El Capitan) PitStop Pro only supports the stated versions of Acrobat released before or after the year of its release. PitStop 13 Pro does hence not officially support any Acrobat versions released in 2018 or beyond.PitStop Pro 12 does not support Acrobat DC. Only the Acrobat versions listed in the system requirements are supported.Hardware Minimum 512 MB of RAM (2GB recommended) 1.024x768 screen resolution (1280 x 1024 recommended) Acrobat versions Adobe® Acrobat® 8.x Standard or Pro Adobe® Acrobat® 9.x Standard or Pro Adobe® Acrobat® X Standard or Pro Adobe® Acrobat® XI Standard or Pro - including the locally installed Acrobat Creative Cloud XI (PitStop 11 update 2 onwards) Supported operating systems Microsoft® Windows® XP SP2 Professional or Home Edition Microsoft® Windows® 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit, running in 32-bit mode) Microsoft® Windows® 8, (32-bit and 64-bit running in 32-bit mode) Mac OS® X 10.6 Mac OS® X 10.7 Mac OS® X 10.8 Windows® Adobe® Acrobat® 8.1 and higher Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Microsoft® Windows® XP Professional or Home Edition SP 2 Microsoft® Windows® Vista Home Premium, Business or Ultimate SP 1 (Note PitStop Pro will always run in 32-bit mode) Microsoft® Windows® 7 Home Premium, Professional or Ultimate (Note PitStop Pro will always run in 32-bit mode) Macintosh® Adobe® Acrobat® 8.x Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Mac OS® X v.10.4.11, 10.5.x, 10.6 New in update 1 Adobe® Acrobat® X Standard or Pro from version 10.0.0 to 10.1.2 New in update 3 Mac OS® X v.10.7 Windows® Adobe® Acrobat® 8.1 and higher Standard or Professional Adobe® Acrobat® 9.x Standard or Pro Microsoft® Windows® XP Professional or Home Edition SP
2025-04-09