TrueCommerce

Author: g | 2025-04-24

The Shopping Cart is currently empty eCommerce Platform by TrueCommerce by TrueCommerce The Shopping Cart is currently empty eCommerce Platform by TrueCommerce by TrueCommerce

TrueCommerce (@truecommerce) Instagram photos and videos

Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey. MASV MASV Inc. is a secure cloud software company designed to quickly transfer heavy media files worldwide to meet fast-paced production schedules. Global media organizations rely on MASV to automatically deliver their large files without any restrictions, allowing them to concentrate on their next big deliverable.MASV Inc. specializes in the fast and secure transfer of large files, making it an ideal solution for media workflows. It is capable of accelerating hundreds of gigabytes at once, entirely over the web, without the need for file compression or splitting. This is excellent for media professionals who often work remotely and need to share high-resolution assets and copyrighted content with each other on a deadline. In addition to file transfer, MASV Inc. provides a number of other tools to make workflows more efficient, including file collection portals, cloud storage, automation tools, and integrations with third-party storage providers. TrueCommerce TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format. Built exclusively for Microsoft Dynamics 365 for Operations, deployed using Lifecycle Services, TrueCommerce offers the highest level of flexibility as it relates to EDI document integration, accommodating your unique Dynamics 365 environment, and scaling with your business.BenefitsMore Connected. More Supported. More Prepared for What’s Next.Single connection to Dynamics 365 provides seamless access to TrueCommerce’s global trading partner communityEnd-to-end solution approach offers a complete solution, implemented and managed by one, trusted and experienced providerEmbedded Dynamics 365 solution aligns EDI processing with the business users that manage supply chain relationships, reducing impact on IT resourcesBuilt in X++ to extend Dynamics 365 for EDI workflows, TrueCommerce offers the tightest level of integrationRapid deployment via Lifecycle Services allows for a quick and easy installation“When we researched a competitor’s EDI solution for Dynamics 365, we found that it would require heavy investment in an additional consultant to maintain the mappings. TrueCommerce does a great job with that maintenance and it’s something we do not need to worry about.”Ven GrimblatovIT Project ManagerFrette

EDI in the Cloud - TrueCommerce

Times a week and sometimes we’d go two weeks without meeting. Through all that, TrueCommerce stuck with us. That was fantastic.”As their implementation continued, The Little Potato Company was able to quickly streamline customer onboarding. Mr. Howell explained, “Our pace has just been picking up and picking up. In 2020 the number of customers we have live has gone from five or six to over 40. Even since COVID-19 began we’ve probably onboarded another dozen. We absolutely took off.”The Little Potato Company has no plans to stop now. “We’re currently in planning or testing to integrate 22 customers with TrueCommerce,” said Mr. Howell. “That will be over 90% of our order volume via EDI.”Seamless Integration with a Substantial ImpactTrueCommerce’s direct integration with Microsoft Dynamics NAV has been crucial to success for The Little Potato Company’s sales division. “It’s very seamless, very user friendly,” noted Tammy Burgardt, Sales Coordinator Supervisor, “The team’s been very receptive to it.”With the support of automated EDI, Ms. Burgardt explained, “Our efficiencies have gone way up. Just taking one customer which sends upwards of 225 orders per week. Having TrueCommerce has decreased our time in data entry substantially.”Saving Time, Money, and PaperSwitching to a digital option didn’t just save time. It also saved a lot of paper. Before, noted Ms. Burgardt, “Validation was done by paper. We had to print every order out, enter it into our system, validate it, staple, and then we would have our internal teams manage it.” Mr. Howell added, “We get 35-40,000 orders a year right now. If you printed every order, and an order confirmation, that’s 80,000 pages a year. We were printing our invoices on the AR side as well, so we had 120,000 pieces of paper per year.”Eliminating those pages has had a significant effect on the business. Mr. Howell told us, “Not only do we not incur the cost of printing, we don’t have to store the paper either. And being paperless for these processes has been key to our sales and accounts receivable teams being able to work from home since the pandemic began.”Working Smarter, Not HarderPrior to integrating TrueCommerce, The Little Potato Company often used manual data entry to move information between systems. “We had to go into the system every day and enter information by hand, which took significant time and effort.”Scaling the business through manual work wouldn’t be sustainable, according to Mr. Howell. He reasoned, “We can’t throw people at it. We needed to leverage technology that linked to our ERP system.”TrueCommerce’s cloud-based EDI for Microsoft offers easy management and flexible scalability have contributed to The Little Potato Company’s ongoing growth. “We’ve probably grown our business 20% since we started with TrueCommerce EDI,” noted Mr. Howell. “It’s allowed us to scale our business without growing headcount.”In fact, TrueCommerce has helped lighten the load across The Little Potato Company. Mr. Howell explained, “In accounts receivable, we’ve actually gone from three to two people handling the workload, because we’ve streamlined that side of the work. The Shopping Cart is currently empty eCommerce Platform by TrueCommerce by TrueCommerce

The History of EDI - TrueCommerce

If your own security game is on point, each vendor that has access to your data or that could have a significant impact on the operation of your business needs to have a high level of security and implementation of that security. If not, it could cause problems, like exposing your data—or your customers’ data—to hackers.Think about the service vendors your company uses. Do you trust that they are all secure and reliable? A company can be reliable without being SOC compliant, of course, but the SOC reporting system provides third-party attestation. Without it, you may have to perform your own audit of a new service organization to make sure it meets your requirements.Even smaller companies can benefit from working with SOC 2 compliant service providers. Compliant providers can provide enterprise-level security, availability, processing integrity, confidentiality, and privacy. Those are all hugely important aspects of any business partnership. Don’t you want your data to be as secure as possible? And if you choose a SOC 2 compliant provider now, your business has room to grow. You don’t have to worry about growing out of that provider and having to seek a new one any time soon.Is Your Data in the Right Hands?SOC 2 trust principles like security, confidentiality, and availability will only grow in importance as the world continues to become more connected. Compliant service organizations have already done their work in these areas. TrueCommerce understands the importance of SOC compliance and utilizes SOC 2 compliant data centers, fully redundant systems, and disaster recovery procedures to enable 99.9% uptime for its customers.To connect your business with other companies, you need to know that your data and processes are safe. Reach out to us today to learn how you can make your company more secure and open new channels for growth at the same time.Go Wherever Business Takes You with Unified Commerce from TrueCommerceIncrease sales, decrease costs, and get back time in your day with solutions that make your business more connected, more supported, and more ready for what’s next.Get Started NowAbout the Author: Aaron Spring is the Chief Information Security Officer for TrueCommerce. His 25-year career includes a wide range of experience as a systems administrator, developer, and IT leader. Aaron spent over 20 years helping to build TrueCommerce subsidiary Datalliance before stepping into his current role leading the TrueCommerce security program. He likes to spend his spare time with So much.”Supportive Technology and PeopleA Solid Foundation with TrueCommerce Foundry TrueCommerce’s Foundry Platform offers powerful functionality that’s helped The Little Potato Company manage complex product mixes. “We have seasonal transitions in our business, where we move from product that’s been grown in Canada to product that’s been grown in the US. Sometimes we are even mixing origins. We’re able to handle all those things on a seasonal basis and a per-customer basis in the Foundry Platform.”Because Foundry is continually updated and upgraded, The Little Potato Company’s experience with the platform keeps getting better. Mr. Howell commented, “With the Foundry 2.0 update, TrueCommerce addressed speed and responsiveness. You have people worrying about driving improvement, so we don’t have to.”As a true partner, TrueCommerce listens to our customers’ feedback, and uses their comments to continually improve the Foundry Platform. “I made a feature request to the product manager of Foundry, and they actually went and developed it,” recalled Mr. Howell, “I’m really excited about that. We’re hoping to be the second customer to go live with that feature.”On-Hand Expertise with Platinum SupportFor the Little Potato Company, TrueCommerce’s Platinum Support feature has played a key role in their success. “Platinum support is fantastic. I can’t say enough good things about it,” commented Mr. Howell.Mr. Howell praised the Platinum Support team for their breadth of knowledge and excellent service. He noted, “Our Platinum Support manager has been fantastic. She is so accessible. She’s an asset, an advocate, a strategic partner, a relationship manager, and a fixer of all things! ”In addition to accelerating ongoing integrations, Platinum Support has also enabled The Little Potato Company to optimize operations across multiple departments. “We had helped sales be way more efficient,” explained Mr. Howell, “But we were causing some extra work at some points of operations. Platinum Support brainstormed a way to leverage the Foundry Platform to take all that away.”When it comes to their Microsoft Dynamics NAV environment, The Little Potato Company can lean on TrueCommerce Platinum Support for expert advice. “There’s not a week we don’t talk with support and have something come up,” said Mr. Howell, “It’s a huge help for new integrations, because our Platinum Support person is an expert in Dynamics.”Staying Ahead in Ever-Changing MarketsAs their customers’ needs have changed, TrueCommerce has enabled The Little Potato Company to manage orders without putting extra strain on their teams. Mr. Howell spoke of one customer, saying, “The numbers we had when we went live took about 20 hours a week for a person. They’ve now changed their ordering cycles, and we have less lead time than we did before.”Despite heightening demands, The Little Potato Company is keeping up better than ever. “With the way we do it now, from the time those orders are received to when they’re released into production is always under an hour, and often under half an hour,” commented Mr. Howell.That success translates to other customers and opportunities moving forward. Mr. Howell noted, “We’re able to communicate better with our

DiCentral is now part of TrueCommerce

Frequently Asked Questions What is tax compliant e-invoicing and why is it important for businesses? Global e-invoicing involves navigating a complex landscape of ever-changing tax laws, reporting requirements, and deadlines. Tax authorities in countries across Europe are actively imposing new, strict requirements for electronic invoicing. As regulations continue to evolve, businesses with subsidiaries in multiple countries face the challenge of staying updated and ensuring accuracy and compliance in their sending of electronic invoices. How is the typical implementation process of TrueCommerce’s e-invoicing solution, and which competences will TrueCommerce bring to the project? If you are an existing customer of TrueCommerce, you will be able to use your EDI solution to become tax compliant within the countries you are operating in. Why is VIDA being introduced? To put it simply, it’s because countries across Europe are losing a staggering amount of money to fraud and unredeemed VAT revenues. According to the 2022 Report on the VAT Gap released by the European Commission, EU Member States lost an estimated €93 billion in Value-Added Tax (VAT) revenues in 2020. By digitising their processes, it’s hoped that the administrative workload surrounding tax and VAT collection becomes much more efficient. How should businesses respond to VIDA? Essentially, businesses need to ensure that their data and their way of doing business complies with the legislation which is being rolled out. Standardisation is critical to staying compliant and avoiding penalties. Organisations need to ensure that they understand the legislation, can comply with the legislation and then sure ensure compliance across all their transactions – which is no mean feat for any business to tackle alone. Are there any specific rules for VAT compliance in different industries or countries? No. The tax compliance requirements are not industry specific, but there are different requirements applicable for each country in Europe. What is Continuous Transaction Controls (CTC)? Continuous Transaction Controls (CTC) are a set of processes that enable law enforcement agencies, such as tax administrations, to view real time or near real time financial data relating to business activity in their countries. Unlike previous methods of tracking tax owed from transactions, data is obtained directly from business transaction processes or data management systems in real time, or near-real time. Countries already imposing CTC regulations are Italy, Poland and France. In a CTC model, TrueCommerce takes your inhouse invoices, passes them through our compliance solution which ensures they meet tax authority requirements and then forward it onto the final destination. What is Post Audit? When Post Audit is applied, the authorities are not involved in the process of exchanging invoices or other data between the trading partners; instead, they can audit the compliance of the process after the exchange. In a

Welcome to the TrueCommerce OneTime portal

Third-party tools, however, greatly expand QBE’s functionality.A relationship with Business Objects software developer provides integrated business intelligence (BI) tools. Business intelligence can give management dashboard displays of sales, profit-and-loss “what if” scenarios, profitability, and budget variance. Intuit says the BI tools were integrated due to customer feedback. Advanced inventory functionality comes courtesy of an alliance with Velocity Inventory for Enterprise Solutions, which is intended to help product-based businesses with multiple warehouses be more efficient with real-time inventory tracking. If your company has field service representatives, you can add WorkTrack Service Management, which helps manage workflow via the Web. It’s designed to eliminate manual errors in order to create additional efficiencies in the office and the field. QBE includes one dispatcher’s seat license, and additional licenses incur an incremental monthly fee.Next up — TrueCommerce EDI (electronic data interchange), a form of business-to-business electronic commerce. This add-on consists of three components: the TrueCommerce Transaction Manager, which enables the electronic exchange of business documents; a business system plug-in, which integrates EDI into QBE and an electronic partner plug-in, which allows your system to communicate with a customer or vendor. Additional partner plug-ins require additional fees. Some of these plug-ins constitute the “free razor” – but you’ll pay plenty for new “blades.” But adding third-party capability makes sense it allows each customer to tweak the program to its specifications rather than trying to write a single package that will work for every business on the planet. Here’s a useful addition to QBE that doesn’t incur an additional fee. Google maps and directions are built in to any file that contains an address – customers, vendors, and employees. And, in a nod to the competition from Microsoft, QBE integrates with Microsoft’s Outlook or Outlook Express so that you can send forms such as invoices, receipts,. The Shopping Cart is currently empty eCommerce Platform by TrueCommerce by TrueCommerce The Shopping Cart is currently empty eCommerce Platform by TrueCommerce by TrueCommerce

Downloading the Integration Service - TrueCommerce

Communications platform underpinning your live chat, you can integrate with the other data and enrichment tools in your tech stack to get deeper insights – and leverage these insights for more effective messaging. Using apps such as Clearbit or Madkudu, you can quickly gather information on potential customers, identify high-value leads, and send more targeted messages.10. Use live chat to engage proactively with customersBy helping your customers before they even know they need it, you can reduce the number of inbound queries your support team would typically receive. And more, you’re not only giving your customers a better experience by anticipating problems, but you also free up your team’s time.“‘By proactively targeting specific customers who are affected when issues come up, we’re able to let them know we’re already on it and how they can stay updated’ – Christian Parker, TrueCommerce”Take TrueCommerce, an integrated commerce solutions platform. Any time a customer was affected by, say, a temporary outage, they would send them targeted outbound messages to let them know they were working on a fix. “By proactively targeting specific customers who are affected when issues come up, we’re able to let them know we’re already on it and how they can stay updated. In doing this, we’ve seen a reduction of almost 80% in the contact rate for temporary issues,” says Christian Parker, Director of Managed Services at TrueCommerce.11. Use live chat to manage support resources more efficientlyUsing the right live chat tool has not only improved Pantheon’s first response time to under two minutes; it’s also given them valuable data that has helped them to optimize team efficiency. “Intercom gives us insights into busy and slow hours which help determine our staffing decisions,” says Shak Hossain, Pantheon’s Head of Support. “We can see week over week where our busiest hours are to finetune hours across our global team to ensure we have enough coverage at all times.”Live chat is the norm, not the exceptionThe old way of communicating with customers is broken.The explosion of smartphones, messaging, artificial intelligence, and other groundbreaking technologies have led to a new set of expectations for buyers. People want to talk to businesses on their own terms and via their preferred medium.Thanks to live chat, businesses can now deliver this experience at scale. Whether it’s through 1:1 human conversations, or automated with the help of a chatbot, live chat is now the de facto way to engage customers and prospects when they’re at their most interested – in real-time, as soon as they land on your website.No ticket numbers. No call back forms. Just the best experience possible for each and every visitor. FAQs about live chat examplesLive chat involves placing a small chat icon on certain pages (or every page) that customers can click on to open a chat window and speak to a team member or bot. This allows you to provide helpful information, capture information, engage users, or direct visitors towards certain resources when they need them.Yes! Nowadays, most people expect