Peoplevox

Ecommerce businesses is an eye-opening experience. From a ‘technology vendor-side’ perspective, it can often be hard to see beyond ‘users’, ‘dispatch numbers’ and ‘items picked’ as the only means to characterise the... How to Increase Sales with an Optimised Warehouse by Leo Connolly | Jun 24, 2020 | Case Study, Peoplevox Blog, WMS ExplainedFeaturing Damien Park-Neilson (Meshki), Paul Waddy (The Horse, Showpo) and Jay Carpenter (The Iconic, Good Pair Days), in conversation with Leo Connolly and Oliver Rhodes (Descartes Peoplevox), discussing tactics of how to increase sales and grow an ecommerce business... The best examples of eco-friendly ecommerce by Leo Connolly | Mar 11, 2020 | Peoplevox BlogWe are all, to a greater or lesser extent, conscious consumers. Businesses know that in 2020 and beyond, sustainability sells. For starters: 43% of consumers in the UK are more likely to shop with a rival retailer if they are offered a greater range of sustainable... Descartes acquires Peoplevox by Leo Connolly | Feb 24, 2020 | In The News, Peoplevox Blog, Product UpdateOn 24th February 2020, Descartes Systems Group (TSX:DSG) (Nasdaq:DSGX), a global leader in logistics technology, announced that it combined with Peoplevox. For the full story, please visit: www.descartes.com/peoplevox

Boost Customer Retention with Descartes Peoplevox + Swap Brands can fully consolidate their tech stack from multiple solutions to Swap + Descartes Peoplevox. This integration streamlines processes: retailers get full visibility into outgoing and incoming goods and customers receive and return orders on their terms. Swap and Peoplevox are totally aligned when it comes to our vision for how brands should operate. Own your fulfillment process, keep your tech stack agile, and drive growth for your brand through seriously good customer experience. Integrating these two platforms provides a total solution for brands looking to scale operationally while providing that killer sales experience for their customers, end to end. Partner Marketing, Descartes Brands with ambition opting for better systems and scalable growth Acquiring new customers through digital channels is more expensive than ever. Investing in customer retention and customer experience is the smart, long-term investment.Here are some of the fast-growth merchants who have integrated Swap with Descartes Peoplevox to improve their returns and exchanges process alongside their ecommerce warehouse management system. When a customer generates a return or exchange in Swap, that data gets sent straight to Peoplevox so the warehouse knows what items are coming in ahead of time. You can also make this stock re-available to sell before you have it. A Peoplevox + Swap tech stack removes every manual process from Goods-In to Goods-Out and back again. No spreadsheets, data entry or paper picklists – they don’t cut it at scale. Receive and inspect items in the warehouse,

Shopify POS and what it means for commerce by | Jan 20, 2021 | Peoplevox BlogThe ever-evolving shape of commerce and what Shopify POS means for direct to consumer brands It is the beauty of our industry that things are always evolving. Merchants can't stand still and expect the same tactics, campaigns and products to work now as they did last... The real problem with paper in the warehouse by Leo Connolly | Nov 19, 2020 | Case Study, Peoplevox Blog, WMS ExplainedHow to get away from paper picking, paper picklists and the problems with paper in the warehouse. We want to be able to take brands away from a few really unproductive, error-strewn places they might be with their order fulfilllment process. The main one we see: as... Retail store and ecommerce warehouse in the same place? by Leo Connolly | Nov 5, 2020 | Peoplevox BlogToday’s blog is about one particular scenario and the various solutions available for ecommerce companies with a warehouse and a retail store, showroom, or trade counter attached to the warehouse in the same location. Specifically, we want to address those businesses... Why Mobile? Why Android? by Leo Connolly | Oct 19, 2020 | Peoplevox Blog, WMS ExplainedAndroid for Warehouse Management We’re going to look at one of the most common topics when we speak with brands and retailers looking at moving from a manual-based process, like a paper-based pick and pack, in their warehouse. Usually, they are at a reasonable... What are the advantages of SaaS platforms in ecommerce? by Leo Connolly | Aug 18, 2020 | Peoplevox Blog, WMS ExplainedBuilding a distributed technology stack for your ecommerce operations. With Jonathan Bellwood & Oliver Rhodes (Descartes Peoplevox), Jason Greenwood (Moustache Republic, HealthPost), Nathan Bawden (Flatspot, Always in Colour) Coming into the role of Ecommerce... The Best Warehouse Pick Trolley for Ecommerce Picking and Sorting by Leo Connolly | Jul 21, 2020 | Case Study, Peoplevox Blog, WMS ExplainedThe Waddy Trolley: Visiting over 1000 warehouses in 52 countries means you see a lot of very good, and a lot of very bad, when it comes to equipment, workflows and processes. Learning from the best of these and sharing with our community of ambitious brands as much as... How to Run a Warehouse Effectively: Managing Employees by Leo Connolly | Jul 14, 2020 | Case Study, Peoplevox BlogSpeaking to the founders and operational leaders of

Descartes Systems Group (NASDAQ: DSGX) (TSX: DSG), Waterloo, Ontario, has acquired Peoplevox, London, a leading provider of cloud-based e-commerce warehouse management solutions. Descartes acquired Peoplevox for GBP 19.4 million (approximately US$25.2 million), net of working capital, satisfied from cash on hand and Descartes’ existing line of credit.Peoplevox serves direct-to-consumer ecommerce customers around the world. Peoplevox’s web-based eWMS and ecommerce fulfilment solutions help customers seamlessly connect to webshop front ends, translate order information into a mobile-driven pick and pack process within the warehouse and then feed parcel delivery systems for shipment execution. The company’s customers include direct-to-consumer brands, ecommerce retailers and traditional retailers with physical stores looking to enhance their online presence to meet the need for omni-channel deliveries to consumers.“Successful ecommerce supply chains require flexible fulfilment systems that can scale up and down during peak periods, while maintaining connections with a complex ecosystem of sales and delivery channels,” said Jonathan Bellwood, founder of Peoplevox and now VP Industry Solutions at Descartes. “Our web-based eWMS was built with this ecosystem in mind. It helps customers turn fulfilment into a competitive advantage. By combining with Descartes, we see an opportunity to extend our market reach and integrate with complementary technologies to manage the full lifecycle of domestic and cross-border ecommerce shipments.”“Like our investments in Oz, pixi and ShipRush, Peoplevox adds density and domain expertise to what is an increasingly important area of our business – ecommerce,” said Edward Ryan, Descartes’ CEO. “We’re thrilled that Peoplevox is joining Descartes to help us better serve businesses looking to enhance their direct-to-consumer fulfilment performance. We welcome Peoplevox employees, customers and partners to the Descartes community.

Sequencing is all about creating the most efficient picking route through your warehouse. With a well-thought-out location sequence, you can ensure that your team moves through the warehouse quickly and without retracing their steps. Descartes Peoplevox™ uses this sequence to guide operators along the best path to find the items needed for orders. Before setting up sequencing in Descartes Peoplevox, take some time to walk through your warehouse. Think about where your operators start and finish their picking. Identify the quickest, easiest route for them to follow—one that makes sense and avoids unnecessary backtracking. For example, an operator can pick items from bays on both sides of an aisle efficiently by alternating sides, then start from the top of the next aisle instead of the bottom. It’s also smart to begin at the bottom of a shelf and move across it in alternating directions. This approach makes it easier to adjust sequencing later if you need to add more shelves as your warehouse grows. Draw your optimum route onto paper with the numbering of the various elements of the warehouse structure (zones, aisles, bays, etc.) that you have set up in your location hierarchy. This sketch will be a vital point of reference when you are setting up the sequencing. If you do not currently use Descartes Peoplevox – this sketch will provide vital direction for pickers – however you will be relying on tribal knowledge and a long tenure of your team to stick to the best routes. Setting Up Sequencing in Descartes Peoplevox To set up efficient sequencing in Descartes Peoplevox, start at the base level of your location hierarchy, typically at the site level, and work your way up through each level until you reach the individual locations. For example, if your hierarchy is organized as site > warehouse > zone > aisle > bay > shelf > box, you’ll begin after the site, which is already set up in the Sites tab. Start with the Warehouse: Go to the Locations tab in the Warehouse module. Select the top level of the hierarchy, such as the warehouse,

In our Complete Guide to Choosing a Warehouse Management System (WMS), we covered the benefits, challenges, potential integrations and more to help you decide whether a WMS is the right solution for you.But, that’s just the start of your fulfilment journey; the next step is finding the right provider.This can be a daunting task when you’ve never used a WMS provider before. How do you know which system will work best for your company? How do you balance quality with value for money?We’ve spoken to our partners at Descartes Peoplevox, an ecommerce WMS, about how to find the most effective provider - as well as some of the most common questions they get asked by new clients.What are some initial scaling problems?Many of Peoplevox’s clients come from a less experienced warehousing background, and may never have used a proper WMS before.Companies like this, who are seeking a WMS provider, have likely outgrown their initial scale and need a more elaborate system to take care of their operation.Zaeem Batavia, EMEA and APAC Sales Director for Peoplevox, explained some of the common mistakes businesses make at this stage.Some companies take the approach of throwing people at the problems associated with increased growth, assuming more manpower will be able to plug any holes. This can actually lead to a less efficient operation, and reduce profit margins; it’s fine to hire more team members but the priority should be to organise and optimise.Another common issue is messy data. As a company scales up, they