Adobe Creative Cloud Desktop 5

If you encounter issues with Creative Cloud apps not showing available updates, follow the steps to resolve the problem. What to do if updates are not being displayed? Try these solutions in the given order if updates aren't displayed for Adobe Creative Cloud apps: 1. Check the minimum system requirements Ensure that your computer and operating system meet the minimum system requirements. 2. Manually check for updates In the Updates screen, select Check for updates. Checking for updates will display the required app updates. The Updates screen displays all the apps that need to be updated. Select Update next to the apps you want to update. If you aren’t using the latest version of the Creative Cloud desktop app, a prompt to update will appear. Select Update. 3. Sign out and sign back in Sign out and sign back in to the Creative Cloud desktop app. For detailed instructions, see Sign in to activate Creative Cloud apps. 4. Restart the Creative Cloud desktop app Use these keyboard shortcuts to force the app to close and restart itself and all associated processes:Windows: Ctrl + Alt + RmacOS: Command + Option + R It might take some time for the Creative Cloud desktop app to restart itself. 5. Remove the OPM.db file and then log in again Remove the OPM.db file and log in to the Creative Cloud app using the Adobe ID associated with your membership. For macOS Locate the OPM.db file in the /User//Library/Application Support/Adobe/OOBE folder. To access the hidden user Library folder, see Access hidden user library files. 6. Remove the affected Creative Cloud app and then reinstall it Remove and reinstall the affected app. For detailed instructions, see Uninstall or remove Creative Cloud apps.

Hi Joey,Please follow the below steps to do a cleanup of Creative Cloud app an reinstall it:1- Force Quit the below processes in the same sequence as mentioned below from Activity Monitor: see, Use Activity Monitor on your Mac - Apple SupportCreative CloudCore sync & Core sync HelperCC library & CCX processesAdobe Desktop CommonAdobe Update daemonAfter this anything that says adobe on it do a force quit for it2- Go To: Finder > Applications > Utilities > Adobe Installer > Uninstall Adobe Creative cloud ( if having trouble uninstalling it Trash it )3- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager )4- Then run the cleaner tool to remove creative cloud and Adobe Application Manager ( if still left in machine )5- Right click on Finder icon and select "Go-To" Folder option.6- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )~/library ( It will open User Library folder. )7- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well8- Again > Right click on Finder icon and select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.)9- Then navigate to Application Support>Adobe> trash OOBE folder and Adobe Application Manager / after this rename the file SL-STORE as SL-STORE_OLD10- Run Adobe Cleaner tool. > If present, Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" . Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application. Let us know if this helps.Regards,Bani Saini

Learn how to download and install Creative Cloud apps on a new computer, including the Creative Cloud desktop app. How to install Creative Cloud apps on a new computer Sign in at creativecloud.adobe.com/apps, then select Install (or Download) for the app you want to install. Looking for the Creative Cloud desktop app? It installs automatically with your first app. If you prefer, you can download it directly. Double-click the downloaded file to begin installation. Once the installer window opens, sign in to your Adobe account. The Creative Cloud desktop app launches automatically and installs your app. If you are already signed in to Creative Cloud on two other computers, you are prompted to sign out from any one of them. To install more apps, select Install for the app in the Creative Cloud desktop app. If you're installing your app on macOS 13 Ventura, keep the Adobe Creative Cloud Login Item enabled in your Mac's System Settings. Turning this option off also closes critical Adobe processes required to support features such as auto-updates, file syncing, and notifications. Learn how to enable the Adobe Creative Cloud login items. Frequently asked questions